Technology Category
- Other - Battery
- Robots - Autonomous Guided Vehicles (AGV)
Applicable Industries
- Automotive
- Equipment & Machinery
Use Cases
- Intelligent Packaging
- Vehicle Performance Monitoring
Services
- Testing & Certification
The Customer
Not Disclosed
About The Customer
The customer in this case study is an American vehicle and clean energy product manufacturer based in California. They are involved in the production of vehicles and clean energy products, which require extensive testing and measurement. For this, they use a variety of devices, both rack-mounted and non-rack mounted. The customer needed a solution that could provide traditional protection for these devices and also allow for customization based on the specific requirements of each cabinet. They sought a solution that would offer flexibility and efficiency in terms of configuration, cost, and cycle time.
The Challenge
The customer, an American vehicle and clean energy product manufacturer based in California, approached nVent SCHROFF with a unique requirement. They needed traditional protection for both rack-mounted and non-rack mount devices used for their battery charging, discharging, and thermal performance measurements. The challenge was to provide a solution that could accommodate both types of devices and also allow for customization on a cabinet by cabinet basis. The customer wanted the flexibility to decide what custom options they needed for their testing equipment, depending on the specific requirements of each cabinet.
The Solution
nVent SCHROFF's sales and design engineer teams collaborated to evaluate the customer's needs on a cabinet by cabinet basis. They developed a base unit that could be customized as per the customer's requirements. This approach resulted in fewer part numbers, simplifying the ordering process. nVent SCHROFF also created an accessory package of identified commonalities for each cabinet to go with whatever configuration was created. This solution not only met the customer's unique cabinet configuration needs but also allowed nVent SCHROFF to provide the best configuration, cost, and cycle time possible to the customer. The successful implementation of this solution led to a strong relationship between nVent SCHROFF and the customer, with the customer expressing satisfaction and willingness to return for all their unique cabinet configuration needs and add-ons.
Operational Impact
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