Creatio > 实例探究 > 促进转化和合作伙伴体验:Upward Sports 案例研究

促进转化和合作伙伴体验:Upward Sports 案例研究

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技术
  • 分析与建模 - 机器人过程自动化 (RPA)
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 服装
适用功能
  • 销售与市场营销
用例
  • 租赁金融自动化
  • 物料搬运自动化
服务
  • 系统集成
  • 培训
关于客户
Upward Sports 是世界上最大的基督教体育联盟,与美国和加拿大各地的教会合作,将青少年体育事工带到当地社区。他们提供培训、运动服装和球员注册系统,以帮助教会管理联赛。
挑战
Upward Sports 需要通过自动化工作流程和改进 CRM 系统来提高转化率并提升合作伙伴体验。
解决方案
Upward Sports 采用 Creatio 的无代码平台来实现工作流程自动化和 CRM,取代了其复杂且过时的 CRM 解决方案。他们与 Techosystems 合作实施该平台并设计定制的工作流程。
运营影响
  • The implementation of Creatio’s no-code platform for workflow automation and CRM has significantly improved Upward Sports' operations. The automation of lead engagement and partner management workflows in Creatio and the consolidation of data in a unified environment has considerably increased team productivity. It has also boosted lead conversion and maintained high partner retention. The ability to make many adjustments independently using Creatio’s no-code tools has empowered company employees and made building dashboards, setting up workflows, and making process changes feasible for all team members. This has resulted in a faster time-to-market for new solutions.

数量效益
  • Succeeded in retaining 92% of the company partners

  • Increased lead conversion by 32% thanks to dynamic case management workflows

  • 5% increase in MQLs as a result of marketing automation

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