ADP offers its clients unique added value with QlikView Reporting and Analysis
Customer Company Size
Large Corporate
Region
- Europe
Country
- Netherlands
Product
- QlikView Reporting and Analysis
- ADP Pion
- ADP Perman
- ADP Workforce
Tech Stack
- Oracle
- MS SQL Server
- Interbase
- XML
- ASCII
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Professional Service
Applicable Functions
- Human Resources
Use Cases
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
ADP Netherlands BV is a part of international market leader ADP Inc. The company offers a wide range of HR, payroll, tax, and benefits administration solutions from a single source. ADP supports companies with solutions and advice on efficient payroll, benefits, and personnel administration. The company provides services to approximately 1.2 million employees in over 6,000 companies every month. ADP's administration provides customers with a multitude of business-critical information, which ADP organizes to provide end users with a clear overview. The company's clients include large and small companies and governmental organizations.
The Challenge
ADP Netherlands BV, a part of international market leader ADP Inc., provides a wide range of HR, payroll, tax, and benefits administration solutions to approximately 1.2 million employees in over 6,000 companies every month. The company was facing a challenge in providing its customers with relevant and easily accessible information about Human Resources. The static reports generated by ADP using Cognos Imprompto and Clarion Report Writer were not meeting the dynamic reporting and analysis needs of their clients. The HR departments of their client companies were becoming more accountable and needed to provide information directly to the board of directors. This required the HR departments to have their business processes clearly mapped out. Furthermore, line managers needed feedback and overviews of various HR aspects such as employees with a high number of sick days.
The Solution
To meet the demand for dynamic and flexible reporting and analysis, ADP Netherlands composed a Package of Requirements and decided to implement QlikView. QlikView provided a dynamic solution that could cater to the varying reporting and analysis needs of each client. ADP started building QlikView applications on their varying Human Resources solutions in early 2006. They first implemented QlikView on Pion, a solution used by governmental organizations. ADP decided to build a data warehouse on Pion’s data source, which also enabled their customers to add data sources if required. After laying the groundwork, approximately 150 reports were created for Pion using QlikView. Additionally, a dashboard was developed containing important KPIs. After the deployment of the QlikView reporting and analysis module for Pion, ADP immediately moved on to the implementation of QlikView into ADP’s other systems for Human Resources.
Operational Impact
Quantitative Benefit
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