BlueCat Networks > Case Studies > Alesund kommune Simplifies Network Management and Eliminates DHCPRelated Downtime with BlueCat

Alesund kommune Simplifies Network Management and Eliminates DHCPRelated Downtime with BlueCat

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Customer Company Size
Large Corporate
Region
  • Europe
Country
  • Norway
Product
  • BlueCat DNS/DHCP Server
Tech Stack
  • DNS/DHCP
  • NTP (Network Time Protocol)
  • PXE (Pre-Boot Execution Environment)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
Technology Category
  • Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
  • Cities & Municipalities
Applicable Functions
  • Business Operation
Services
  • System Integration
  • Testing & Certification
About The Customer
Alesund kommune is a Norwegian municipality with a population of 42,982. The municipality occupies seven of the outer islands in the county of Møre og Romsdal: Heissa, Aspøya, Nørvøya, Oksnøya, Ellingsøya, Humla, and Tørla. Alesund town centre is located on the islands of Aspøya and Nørvøy, and further residential areas are located on the islands of Heissa and Oksnøya. The municipality has approximately 3,000 nodes in the network, spread over about 200 different subnets. In addition to its 2,500 employees, Alesund also provides nodes for several thousand students in the lower grade schools.
The Challenge
Alesund kommune, a Norwegian municipality with a population of 42,982, was using a combination of Windows 2000 server, Linux and BIND to manage its DNS and DHCP. However, the lack of redundancy for DHCP made it impossible to ensure the robustness of the network. The municipality occupies seven of the outer islands in the county of Møre og Romsdal, making it a highly-dispersed environment. Alesund wanted to find a DNS/DHCP solution that would not only eliminate potential network downtime, but would also simplify network management and improve administrator and user productivity while simultaneously decreasing the associated costs of managing its distributed network. The municipality has approximately 3,000 nodes in the network, spread over about 200 different subnets, with most of the clients being Windows and PXE (Pre-Boot Execution Environment) thin clients. With Windows 2000 server, it was impossible to divide all the nodes up into different classes within subnets, which made the system extremely difficult to monitor and manage.
The Solution
Alesund selected BlueCat DNS/DHP Server after researching many different DNS/DHCP solutions and attending several exhibits, such as Interop. The technology was selected primarily because it provided the most user-friendly management system, and because it allowed for DNS, DHCP, and NTP (Network Time Protocol) to be in one box in high availability mode. Before installing BlueCat DNS/DHCP Server, Alesund undertook a thorough testing program with as many as 50 nodes involved in the testing. The technology proved extremely stable and easy to install and manage. With the pilot successfully completed, Alesund began the installation of the DNS/DHCP technology. DHCP and NTP were the easiest to install and BlueCat provided help all the way, including the last part; installing the DNS service.
Operational Impact
  • Significantly simplified the management of DNS/DHCP services.
  • Vastly improved the robustness of the network by adding capabilities that were not possible with Windows 2000 server.
  • The DNS/DHCP now runs so smoothly that it can almost run itself.

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