Qlik > Case Studies > American University of Beirut's Transformation with QlikView Dashboards

American University of Beirut's Transformation with QlikView Dashboards

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Technology Category
  • Analytics & Modeling - Big Data Analytics
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Education
  • Healthcare & Hospitals
Applicable Functions
  • Human Resources
  • Product Research & Development
Use Cases
  • Smart Campus
  • Time Sensitive Networking
Services
  • System Integration
About The Customer
Founded in 1866, the American University of Beirut (AUB) is a leading academic institution in Lebanon, offering high-quality academic courses taught in English. It has around 700 instructional faculties and a student body of about 8,000. The university also operates the American University of Beirut Medical Center (AUBMC), a prestigious 420-bed teaching hospital. AUB bases its educational philosophy, standards, and practices on the American liberal arts model of higher education. Its reputation for excellence is unchallenged in the Middle East. As a teaching-centered, secular, and independent research university, AUB is committed to providing high-quality responsive care to its patients and is recognized for operational excellence in healthcare throughout the Middle East.
The Challenge
The American University of Beirut (AUB), a leading academic institution in Lebanon, faced significant challenges in managing 'big data' and extracting valuable insights. The university was using Oracle's business intelligence solution, which they found difficult to deploy and was only being used for reports rather than for dashboards and business discovery analysis. The university was also seeking to create a roadmap for the use of QlikView throughout the campus. The university and its medical center, AUBMC, were working with a variety of applications and database systems, including IBM DB2, Microsoft SQL Server, FoxPro, Oracle Financials, and specialist systems for hospital clinical needs. They also used three enterprise resource planning (ERP) systems—Oracle ERP, Banner ERP, and IBM—as well as Oracle Business Intelligence Enterprise Edition (OBIEE) for AUBMC.
The Solution
AUB decided to deploy QlikView to more than 380 users, initially to manage performance in its medical center. The university collaborated with QlikTech Partner Alyotech Middle East to bring QlikView into production across campus, with the aim of effectively analyzing 'big data.' AUB's developer team found QlikView user-friendly and easy to develop for new dashboards. The consultancy role of Alyotech Middle East also included improving data quality in the medical center. After the initial focus on the medical center, the team extended the use of QlikView and created 24 different dashboards for various uses. The university also plans to make QlikView available on iPad devices for senior management and increase the number of power users for self-service analysis using QlikView.
Operational Impact
  • The deployment of QlikView has brought significant operational benefits to AUB. The university has been able to control costs and improve productivity. The use of QlikView has also enabled the university to analyze data from disparate sources and ERP systems, improving the performance and efficiency of the medical center. The university has created a standardized business discovery platform with 24 dashboards, which are used for various purposes, including asset management and monitoring the progress of a major ERP project. The university also plans to create complex academic and administrative dashboards on top of the Oracle ERP system to measure key performance indicators. When these new systems are in place, AUB is hoping to showcase them to other universities and hospitals in the region.
Quantitative Benefit
  • Reduced time to produce analysis from 15 days to one day
  • Enabled analysis from disparate data sources and ERP systems
  • Improved performance and efficiency of medical center

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