Applied Technical Services Streamlines Document Management with Digital Workflow
Technology Category
- Application Infrastructure & Middleware - Database Management & Storage
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
- Aerospace
- Automotive
Applicable Functions
- Maintenance
- Quality Assurance
Use Cases
- Experimentation Automation
- Inventory Management
Services
- System Integration
- Testing & Certification
The Customer
Applied Technical Services (ATS)
About The Customer
Applied Technical Services (ATS) is a leading testing, inspection, and consulting engineering firm in North America. With its corporate headquarters in Marietta, GA, the company operates 28 satellite offices and employs about 700 people. ATS provides expert services in a variety of industries, including automotive, aerospace, nuclear, and pulp and paper. Despite its significant growth of up to 20% year-over-year and a large workforce spread across multiple locations, the company was struggling with information storage and exchange due to the lack of a central repository.
The Challenge
Applied Technical Services (ATS), a leading testing, inspection, and consulting engineering firm in North America, was facing a significant challenge in managing its information. With a 20% year-over-year growth, 700 employees, and thousands of active projects, the company's existing information management approach was no longer sufficient. The information storage was inconsistent and fractured among departments, leading to inefficiencies in operations. The lack of a clear and consistent process and data workflows further compounded the problem. ATS wanted to overhaul its legacy internal portal, create a department-specific home page with centralized document storage, and establish a customer portal. However, to achieve these objectives, they needed a more intuitive and automated solution.
The Solution
ATS partnered with Abel Solutions to create a centralized repository for information storage and exchange. They adopted SharePoint 2013 with Nintex Advanced Workflow and Modern Forms to create a more efficient and unified system. This system was used for managing project, job, employee, and even prospect and client information. The solution provided a robust document creation, editing, and management system where workflows dramatically increased the consistency of data storage and access to information. Nintex automated digital workflows played a pivotal role in this transformation. These workflows, triggered by predefined events, helped in creating new workflows, thereby tying everything together for better project and equipment management.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Airbus Soars with Wearable Technology
Building an Airbus aircraft involves complex manufacturing processes consisting of thousands of moving parts. Speed and accuracy are critical to business and competitive advantage. Improvements in both would have high impact on Airbus’ bottom line. Airbus wanted to help operators reduce the complexity of assembling cabin seats and decrease the time required to complete this task.
Case Study
Aircraft Predictive Maintenance and Workflow Optimization
First, aircraft manufacturer have trouble monitoring the health of aircraft systems with health prognostics and deliver predictive maintenance insights. Second, aircraft manufacturer wants a solution that can provide an in-context advisory and align job assignments to match technician experience and expertise.
Case Study
Integral Plant Maintenance
Mercedes-Benz and his partner GAZ chose Siemens to be its maintenance partner at a new engine plant in Yaroslavl, Russia. The new plant offers a capacity to manufacture diesel engines for the Russian market, for locally produced Sprinter Classic. In addition to engines for the local market, the Yaroslavl plant will also produce spare parts. Mercedes-Benz Russia and his partner needed a service partner in order to ensure the operation of these lines in a maintenance partnership arrangement. The challenges included coordinating the entire maintenance management operation, in particular inspections, corrective and predictive maintenance activities, and the optimizing spare parts management. Siemens developed a customized maintenance solution that includes all electronic and mechanical maintenance activities (Integral Plant Maintenance).
Case Study
Aerospace & Defense Case Study Airbus
For the development of its new wide-body aircraft, Airbus needed to ensure quality and consistency across all internal and external stakeholders. Airbus had many challenges including a very aggressive development schedule and the need to ramp up production quickly to satisfy their delivery commitments. The lack of communication extended design time and introduced errors that drove up costs.
