ARIS Proves “On the Money” for A Major Italian Player in Cooperative Credit
Customer Company Size
Large Corporate
Region
- Europe
Country
- Italy
Product
- ARIS Architect
- ARIS Designer
- ARIS Publisher
Tech Stack
- Business Process Management
- Web-based applications
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Waste Reduction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Federazione Toscana Banche Credito Cooperativo (Co-operative Credit Banks of the Tuscan Federation) is a federation that serves 33 banks of cooperative credit in the Tuscany region of Italy. These banks comprise more than 280 branches, 72,000+ members and 2,400 employees. Federazione provides consulting services to help these banks improve their organization and processes. In 2010, the federation won the Business Process Excellence award from IDS Scheer. The federation aims to achieve process excellence at all the banks it serves in Italy’s Tuscany region.
The Challenge
Federazione Toscana BCC, a federation serving 33 banks of cooperative credit in the Tuscany region of Italy, aimed to achieve process excellence across all these banks. The federation wanted to introduce a process methodology that would make the banks results-driven and increase the efficiency and effectiveness of the entire banking network. However, each bank needed the flexibility to adapt those standard processes to its own organization. The challenge was to design a system that could host information on all processes at work throughout the banking network and yet allow each bank to align these processes with its unique organizational structure.
The Solution
Federazione Toscana BCC used ARIS products to create a Business Process Management (BPM) solution that delivers measurable improvements. They designed a central process repository with integrated repositories at each individual bank using ARIS Architect. ARIS Designer was used to create repositories at each bank, which automatically get workflows from the master repository so they can be aligned with each bank’s unique organizational structure. All process information is shared via a portal built with ARIS Publisher. This portal can be accessed by all 2,400 employees across 280+ branches. The portal centrally manages process workflows and elements of the overall system, such as process-related rules, organizational charts, descriptions of roles and responsibilities and KPIs.
Operational Impact
Quantitative Benefit
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