Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- FactoryFour platform
- Epicor ERP
Tech Stack
- API Integration
- Data Analytics
- Real-time Monitoring
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Packaging
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Manufacturing System Automation
- Real-Time Location System (RTLS)
- Predictive Quality Analytics
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Arnold Packaging was founded in 1933 as Arnold’s Factory Supplies, a manufacturer of adhesives and inks used for packaging applications. Over the course of 85 years, the Baltimore-based company has evolved into a comprehensive supplier to the packaging industry under the forward-thinking vision of Mick Arnold. In their 80,000 square-foot facility, production personnel manufacture custom packaging and containers for large enterprises. The company's process starts with the collection of custom specs for an order and communicating them to the production floor. From there, technicians work together to complete various tasks in a workflow before the deliver-by date.
The Challenge
Arnold Packaging, a comprehensive supplier to the packaging industry, faced a significant challenge in their production process. Their process started with the collection of custom specs for an order and communicating them to the production floor. Technicians then worked together to complete various tasks in a workflow before the deliver-by date. However, activity was recorded manually on time sheets, which meant managers lacked real-time visibility on their operations. The company had a tedious, manual process of understanding data that couldn’t keep up with the pace of the production floor. Arnold Packaging needed a solution that would provide advanced production visibility, so that they could enhance technician productivity and gain significant managerial time savings.
The Solution
Arnold Packaging adopted the FactoryFour platform, which significantly increased visibility into their production process, providing insights on production in real-time. Through a seamless integration with Arnold’s Epicor system, an order and its specifications are automatically pulled into FactoryFour to initiate a production order. Technicians use tablets stationed throughout the production floor to check in and out of tasks they are assigned to. The integration allows Arnold to optimize the production floor without disrupting front-office processes. While technicians are completing each task, FactoryFour automatically collects data on every event that occurs. Arnold managers are able to monitor order status in real-time, and can easily access overarching insights such as the number of man-hours required to complete a particular product.
Operational Impact
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