- Analytics & Modeling - Machine Learning
- Platform as a Service (PaaS) - Application Development Platforms
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Autonom8 is a US and India-based enterprise workflow management software business. The company provides a low-code SaaS platform that allows businesses to digitize customer-facing workflows. The platform includes components such as A8Studio, a chat platform, and an analytics module. Autonom8 aims to help clients reduce costs and improve interactions with their customers through automation and enablement of customer journeys. The company's clients include financial institutions in India, which are legally required to retain data within the country's borders. Autonom8's value proposition is to provide a low-code, high-intelligence customer journey automation SaaS platform.
Autonom8, a US and India-based enterprise workflow management software business, aimed to help clients reduce costs and improve customer interactions through automation. The company provides a low-code SaaS platform that includes components like A8Studio, a chat platform, and an analytics module. However, the changing customer demands of enterprises, the rising cost of building software with experienced developers, and the need for customer journeys to evolve due to changing consumer habits and regulations posed challenges. Autonom8 initially deployed on a multinational cloud service, but the decision to opt for a microservices architecture that enables individual services to scale independently while running in a containerized environment demanded high-quality container orchestration. Furthermore, many of Autonom8's clients were financial institutions in India, legally required to retain data within the country's borders.
To optimize cost, scalability, and performance, Autonom8 began evaluating Google Kubernetes Engine (GKE). After a side-by-side comparison between Google Cloud and its incumbent provider of compute, storage, and other services, Autonom8 found Google Cloud favorable. Google Cloud's global network and local presence allowed Autonom8 to fulfill the data retention requirement of its clients. Autonom8 began deploying on Google Cloud in 2018, with its architecture comprising storage, compute, serverless, container management and orchestration, and Vision AI. The company transitioned fully to Google Cloud, with the number of cloud products and services in its architecture rising from five to about 15. GKE, Vision AI, and Cloud SQL provided the greatest value to the business. Google Cloud also enabled Autonom8 to meet the demands of businesses that wanted to run its platform within their own private data centers.
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