Bangladesh Post Office's Digital Transformation with F5 for Secure Mobile E-Wallet App
Technology Category
- Application Infrastructure & Middleware - Event-Driven Application
- Robots - Wheeled Robots
Applicable Industries
- Buildings
- National Security & Defense
Use Cases
- Traffic Monitoring
- Transportation Simulation
Services
- Cybersecurity Services
- System Integration
About The Customer
The Bangladesh Post Office is a public sector enterprise that is focused on greater financial inclusion for the citizens of Bangladesh. As part of the 'Digital Bangladesh' initiative, the Post Office was determined to launch a digital wallet for instant money transfer between individuals who don’t have bank accounts. The Post Office caters to a wide audience and was targeting the development of a highly robust, feature-rich, and easy-to-use application that enables secure money transfers. The app was a late entrant to the space, competing against some of the more established e-wallet applications in Bangladesh.
The Challenge
The Bangladesh Post Office, a public sector enterprise, was determined to support the ‘Digital Bangladesh’ initiative by launching a digital wallet for instant money transfer. The wallet was expected to cater to a wide audience, including individuals without bank accounts. The challenge was to develop a highly robust, feature-rich, and easy-to-use application that enables secure money transfers. The app was a late entrant to the space, competing against established e-wallet applications in Bangladesh, which meant it had to be designed and function seamlessly. The requirements of the application included 24/7 availability and high-level security. The Post Office needed a tool that could reroute incoming requests from Telecom operators to their app servers, improving the app usage experience. Given the financial applications of the tool, safeguarding the application was vital, requiring protection against application layer attacks, Denial of Service (DoS) attacks, Bot traffic, and data breaches to steal user credentials.
The Solution
After evaluating various options, The Bangladesh Post Office decided to proceed with F5 Networks’ comprehensive solutions, including F5 Advanced Web Application Firewall. The deployment included the physical placement of F5 appliances near the core switches, connected to both, the Demilitarized Zone (DMZ) and the Core Switch; and a Virtual Route Domain each for the DMZ and the core. F5 Advanced Web Application Firewall (WAF) was used to protect the mobile and web applications from application layer attacks, malicious bot traffic, Layer 7 Denial-of-Service (DoS) attacks, and to distinguish mobile and bot traffic. F5 Advanced WAF also provided real-time password encryption for their e-wallet web application. An F5 BIG-IP Local Traffic Manager was used to provide load balancing capabilities for their DMZ and core servers, including Uniform Resource Identifier (URI) based load balancing. All of these were deployed in conjunction to create a secure and smooth application that could cater to large volumes of traffic.
Operational Impact
Quantitative Benefit
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