Beating InsurTechs to Market on a foundation of API management
Customer Company Size
Large Corporate
Region
- Asia
Country
- Israel
Product
- webMethods Integration Server
- webMethods Integration Server Adapters
- webMethods Insight
- webMethods BPMS
- ApplinX
- Universal Messaging
- webMethods API Gateway
- webMethods API Portal
Tech Stack
- API Management
- Integration Server
- Universal Messaging
- API Gateway
- API Portal
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Innovation Output
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Functions
- Business Operation
About The Customer
Clal Insurance is one of the leading insurance and pension companies in Israel. The Group owns insurance agencies, pension funds, provident funds, training funds, and credit-granting companies. Founded in 1978, the company has 4,600 employees and works with 2,000 insurance agents. All of this contributes to its been ranked as one of Israel’s leading long-term insurance and savings groups. Clal Insurance and Finance dedicates considerable effort to improve its services to its agents and clients and leads a service revolution based on innovative and advanced digital tools that enable its parties to receive service and to manage their insurance and savings from anywhere, anytime. Moreover, and during the year, the company continued with the launching of breakthrough products and services, all of which meet a variety of customer needs.
The Challenge
Clal, a leading insurance company in Israel, was facing stiff competition from regional InsurTech companies. The regulatory landscape was also becoming increasingly aggressive, impacting large companies with complex internal-external development needs. The company needed to transition from a bottleneck to a booster and turn a regulatory liability into a capability advantage. However, they lacked a comprehensive API management platform that could help them achieve this. The company also faced challenges with API bottlenecks and duplicates, rising costs, and the need for digital transformation.
The Solution
Clal partnered with Software AG to implement a comprehensive API management platform. The project was a success, helping Clal eliminate duplicates among 25 percent of existing APIs, cut internal-external development times from months to weeks, and produce accruing financial savings from the first day. With the help of Software AG’s Professional Services (PS) and Global Education Services (GES), Clal finished the project ahead of schedule—in half the time it expected. The solution included webMethods Integration Server, webMethods Integration Server Adapters, webMethods Insight, webMethods BPMS, ApplinX, Universal Messaging, webMethods API Gateway, and webMethods API Portal.
Operational Impact
Quantitative Benefit
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