Big Brothers Big Sisters of America Utilizes QlikView to Improve the Lives of Children
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- QlikView
Tech Stack
- SQL
- IBM iSeries
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Education
Applicable Functions
- Business Operation
Services
- Data Science Services
About The Customer
Big Brothers Big Sisters of America is a non-profit organization that has been operating for over 100 years. The organization believes that every child has the ability to succeed and thrive in life. As the nation's largest donor and volunteer-supported mentoring network, its mission is to provide children facing adversity with strong and enduring, professionally supported one-to-one relationships that change their lives for the better, forever. The organization partners with parents and guardians, schools, corporations, and others in the community to carefully pair children ('Littles') with screened volunteer mentors ('Bigs') and monitors and supports them in one-to-one mentoring matches. The organization is committed to achieving measurable outcomes in the lives of children in the program, such as higher aspirations, greater confidence, better relationship-building skills, educational success, and avoidance of delinquency and other risky behaviors. Headquartered in Philadelphia, Big Brothers Big Sisters of America has a network of about 350 local agencies across the country and serves nearly 630,000 children, volunteer mentors, and families.
The Challenge
Big Brothers Big Sisters of America, a non-profit organization, was facing challenges in managing its database of children and volunteers involved in the program. The organization's impact on children's lives is directly related to how effectively it pairs 'Littles' and 'Bigs'. Each match is carefully selected based on a number of factors, including age, interests, and geography, among others. However, with the growing number of children and mentors involved in the program, it was essential for the organization to manage its database efficiently and successfully. Furthermore, as a non-profit organization, Big Brothers Big Sisters of America relies heavily on private and government funding from various donors from all over the country. Therefore, it was crucial for the organization to prove to its donors through hard numbers and data that its method of delivering one-to-one mentoring is both effective and achieving statistically-proven outcomes.
The Solution
To address its challenges, Big Brothers Big Sisters of America turned to Business & Decision, an international consulting and systems integration company and leader in the business intelligence (BI) space. The company, a long-time partner of QlikView, a leading provider of Business Discovery – user-driven Business Intelligence – solutions, began working with Big Brothers Big Sisters of America to build out various applications that could put all of the organization's data in a centralized source where information could easily be accessed. QlikView was deployed to approximately 50 individuals at Big Brothers Big Sisters of America's national office. These individuals included account representatives and managers, responsible for coaching local agencies and ensuring they have what they need to succeed in the very important social service Big Brothers Big Sisters provides. Within a very short period of time, the organization began to feel the benefits of using QlikView.
Operational Impact
Quantitative Benefit
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