Applicable Functions
- Sales & Marketing
Use Cases
- Time Sensitive Networking
Services
- Training
About The Customer
Bridgestone Sales Thailand is the local trading business for Bridgestone, a world leader in developing innovative tire technologies. The company is known for its continuous investment in research and development, resulting in game-changing products like fuel-efficient tires that enhance fuel economy. The corporate philosophy at Bridgestone guides the company in building better products and communities and includes a commitment to informed decision-making. This philosophy is also embraced by Bridgestone Sales Thailand, which is on a journey with Tableau and partner G-able to strengthen its data culture.
The Challenge
Bridgestone Sales Thailand, the local trading business for Bridgestone, was facing challenges with its data analysis process. The teams were heavily reliant on spreadsheets for data analysis, which had its limitations. The process was time-consuming, taking two to three hours to extract insights from data. The data had to be consolidated from different sources, including Bridgestone’s ERP, which added to the complexity and inefficiency of the process. The company was in need of a solution that could streamline this process, make it more efficient, and enable informed decision-making in line with the corporate philosophy of Bridgestone.
The Solution
Bridgestone Sales Thailand partnered with G-able, a local expert, to implement Tableau, a powerful data visualization tool. The aim was to replace spreadsheets with Tableau to allow teams across the business to understand their data better. G-able conducted workshops and training to help employees understand the benefits of Tableau and learn how to use it. The initial phase of the implementation included the rollout of Tableau Desktop to the Resource Planning department and Finance team. These teams were previously heavily reliant on spreadsheets for daily analysis, making their adoption of Tableau a significant win. Tableau Server was also introduced, enabling mobile teams like Sales to access insights from anywhere, at any time.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Centralizing Data for Improved Efficiency: A Case Study on Malvern Panalytical
Malvern Panalytical, a UK-based hi-tech electronics company, was grappling with the challenge of decentralized data storage. The company had a vast amount of unstructured data scattered across various platforms, from hard drives to emails and floppy disks. This made the data searching process extremely cumbersome and inefficient. The company's rapid growth, from 200 to over 1,000 employees in a decade, and expansion across three continents further exacerbated the need for a more structured and centralized data system. As a company involved in electronics manufacturing and software development, it was crucial for Malvern Panalytical to find a platform that could structure all their data, track all modifications of documents in real time, and provide clear visibility of the internal information flow across all its facilities.
Case Study
Managed Hosting Platform
Formula 1® is a sport where every millisecond matters. With changing preferences and the growth of the digital medium, many fans choose to experience the sport through the F1.com website. The website needs to deliver a superior experience to tens of millions of fans across the world consistently. Hence, it is imperative to have a robust platform that can deliver the required performance and scale with growing trac and dynamic fan expectations. Some of the key challenges are: • Every race weekend, Formula1.com attracts up to 7 million fans. Managing this huge surge in website traffic, requires a scalable hosting platform that can simultaneously allow millions of fans to experience the excitement of the sport seamlessly. • Fans across the globe expect an engaging and immersive experience through enriched and enhanced race content across multiple devices. To meet this requirement Formula1.com needs to have a robust platform that is able to deliver real-time updates and information across screens, be it tablets, TVs or smartphones. • A global brand like Formula 1® needs to ensure it delivers a consistent user experience across all platforms across the globe. This consistent delivery of enriched content cannot be compromised through downtime or any other issue at any point. • In an age where threats to global websites are prevalent, Formula 1® needed a platform that was ready to meet any challenge to its website. They needed a solution that delivers consistency, scalability and yet at the same time is continuously monitored, secure and reliable.
Case Study
Flow Robotics: Scaling Up Production and Accelerating Product Development with IoT
Flow Robotics, a Danish manufacturer, developed flowbot™ ONE pipetting robots to alleviate the strain on bioanalysts in life-science laboratories and hospitals across Europe. These robots were designed to automate part of the testing process, speeding up the time it takes to produce results and reducing pressure on staff. However, the company faced challenges in scaling up production and accelerating product development. High workloads and physically challenging conditions have long been an issue for laboratory professionals. Flow Robotics estimates that around half of medical lab technicians carry out the same arm movements for at least a quarter of their working day. The American Society for Clinical Pathology reported that 85% of laboratory professionals feel burnt out; 36% struggle with inadequate staffing; and 32% face a heavy workload and pressure to complete all testing on time.
Case Study
EDF's Transformation: Enhancing Employee Experience through IT Modernization
EDF, a major UK utilities company, was grappling with a highly customized service management system that was largely manual, with limited potential for automation. This made it difficult to predict or prevent system failures and provide a resilient service. The company's IT system for incident handling was purely manual, leaving no room for modernization. EDF wanted to serve its business and residential customers better by improving the response time to rising energy demands. To achieve this, the company needed to provide its employees with the right tools for improved productivity, better collaboration, and an enhanced IT experience at a reduced cost to serve.
Case Study
Mastercard Exceeds CTR Benchmark by 54% with IBM Watson Advertising Accelerator
In the face of global challenges, brands were required to adapt their communication and outreach strategies. Mastercard, a global technology company in the payments industry, was no exception. The company needed to educate consumers about their partnership with ‘Stand Up to Cancer’ and their campaign to donate up to four million dollars to help fund cancer research. The challenge was to effectively reach and engage consumers, and to do so in a way that would resonate with them and encourage them to take action.