Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- FlowForma Process Automation
Tech Stack
- Microsoft 365
- SharePoint
- Teams
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Construction & Infrastructure
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Construction Site Monitoring
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Coinford is a construction company operating in the southeast of England. The firm has 120 office-based staff and a further 900 working in around 30 sites across the region. The firm has a hard-earned reputation for experience and professionalism, displaying excellence in every part of the construction process, from bulk excavation to building concrete frame superstructures. Like a lot of construction companies, there was a disconnect between work carried out on site and back-office functions, a gap between physical and digital processes that was causing bottlenecks. The company wanted them to be standardized and transparent, with up-to-date information that could be seen in dashboards rather than tracked down painstakingly through emails and phone calls.
The Challenge
Coinford, a construction company operating in the southeast of England, was facing a disconnect between work carried out on site and back-office functions. This gap between physical and digital processes was causing bottlenecks. The company wanted them to be standardized and transparent, with up-to-date information that could be seen in dashboards rather than tracked down painstakingly through emails and phone calls. Archiving and storing site related documents was difficult; retrieving them for audit purposes time-consuming, particularly when paperwork went missing. The company had identified the solution, as Suzy Pinsent, Project Manager, explained. This decision went in tandem with a move to Microsoft 365, and the adoption of SharePoint and Teams for document management.
The Solution
After a three-day training course, Suzy Pinsent was confidently working with FlowForma Process Automation, kickstarting the development of processes that digitally connected construction sites to the back office. To date, 25 processes have been digitalized, with health and safety an early beneficiary. Before, pictures were taken with a digital camera and shared over email to provide a visual checklist of completed tasks. Today, using the camera on a tablet with 5G providing the connectivity, FlowForma Process Automation enables images to be captured and immediately logged in designated files in SharePoint. Around 10 QA (Quality Assurance) tasks have all also been moved to FlowForma Process Automation. One process specifically, Ground Bearing Slab Inspections, is fundamental to every new build before concrete is poured onto foundations. Engineers and site managers are notified of an inspection through FlowForma Process Automation and prompted to complete a checklist. When every box has been ticked, a preparation stage report will be sent to the client for sign-off, which will sanction the pouring of concrete.
Operational Impact
Quantitative Benefit
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