Customer Company Size
Large Corporate
Region
- Africa
Country
- South Africa
Product
- TIBCO Spotfire
- Health Command Centre
Tech Stack
- Advanced Data Visualization
- Strategic Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Healthcare & Hospitals
- National Security & Defense
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Remote Asset Management
Services
- System Integration
- Data Science Services
About The Customer
BroadReach Healthcare is a global healthcare solutions provider focused on improving public health outcomes. The company operates in various regions, including Africa, where it addresses critical health issues such as HIV and TB. BroadReach collaborates with governments, NGOs, and donor agencies like USAID to enhance healthcare delivery through innovative solutions. The organization is committed to leveraging data and technology to empower healthcare professionals and administrators to make informed decisions, ultimately improving patient care and public health.
The Challenge
BroadReach faced a significant challenge in improving healthcare outcomes due to the fragmented nature of data across various clinics, hospitals, and NGOs. The delay in data reporting, especially for late-stage HIV and TB patients, was critical as it could take weeks to get a report, leading to severe health consequences. The primary challenge was to integrate and understand data from multiple sources quickly and effectively to make informed decisions that could save lives.
The Solution
In 2014, BroadReach launched its Health Command Centre for Africa, an online platform that leverages TIBCO Spotfire for strategic analytics and advanced data visualization. Spotfire was chosen for its exceptional visualization capabilities and comprehensive suite of supporting products. The Health Command Centre aims to transition to 'public health 2.0' by integrating data from various sources to provide a holistic view of healthcare performance across clinics, provinces, and countries. This platform enables real-time data access and intuitive visual presentations, allowing healthcare professionals to make quick, informed decisions.
Operational Impact
Quantitative Benefit
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