CargoSmart Delivers Solutions for Improved Decision-making and Cost
Customer Company Size
Large Corporate
Product
- TIBCO Spotfire
- TIBCO Professional Services
Tech Stack
- Real-time event processing
- Data visualization
- Predictive analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Event-Driven Application
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- System Integration
- Software Design & Engineering Services
- Data Science Services
About The Customer
CargoSmart Limited is a global provider of shipment management software solutions. They serve shippers, consignees, logistics service providers, non-vessel operating common carriers (NVOCCs), and ocean carriers. Connected to over 30 ocean carriers, CargoSmart leverages big data sources and a cloud-based platform to offer award-winning sailing schedules, visibility, documentation, contract management, compliance, and benchmarking solutions. Their goal is to improve planning and on-time deliveries for their clients.
The Challenge
The shipping industry is facing increased competition, shifting alliances, and growing customer demands for better insights and faster decision-making. Carriers are struggling to keep up with backend technology advancements and are unable to leverage big data analytics effectively. This results in higher operational costs, such as terminal handling fees and bunker costs, which hinder customer satisfaction. CargoSmart aimed to provide ocean carriers with advanced analytics for better visibility and real-time decision-making to address these challenges.
The Solution
CargoSmart needed a scalable platform capable of processing high volumes of data in real-time and providing data visualization for quick decision-making. They partnered with TIBCO to build an event-driven architecture that processes data from various sources. They integrated TIBCO Spotfire for predictive analytics, which offers powerful analytic tools accessible from any device and location. This setup allows CargoSmart to deliver customized analyses and dashboards to meet customer requirements quickly. The platform also supports continuous improvement of machine-learning models based on new data sources.
Operational Impact
Quantitative Benefit
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