Case Study: Acme Smoked Fish
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Samsara EM11 temperature sensors
- Samsara VG33 vehicle gateways
Tech Stack
- Real-time temperature monitoring
- GPS tracking
- Wireless sensors
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Sensors - GPS
- Sensors - Temperature Sensors
Applicable Industries
- Food & Beverage
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Fleet Management
- Predictive Maintenance
- Track & Trace of Assets
Services
- System Integration
About The Customer
Acme Smoked Fish started over 100 years ago when Harry Brownstein began buying up fish from local smokehouses and selling them to stores around New York City. The company moved to Greenpoint, Brooklyn in 1954, expanding operations with a new 80,000 square-foot location. Through the 1970’s the company helped popularize vacuum-pack technology, making smoked fish available beyond the deli counter. Today, Acme Smoked Fish brands are widely distributed throughout the United States through supermarkets, delis, and warehouse clubs. With ever-expanding demand and the utmost focus on quality, Jim Hartmann, Commercial Fleet Manager, is tasked with ensuring Acme’s products are shipped efficiently and safely through the supply chain.
The Challenge
Hartmann and his team sought a way to track the temperature and location of their refrigerated shipments to ensure quality upon delivery to their 1,800 accounts between New England and Philadelphia. Acme’s ongoing commitment to product safety, along with their esteemed BRC Certification, made documenting temperature throughout the cold chain critical. Specifically, Hartmann was looking for a solution with accurate temperature monitoring and real-time alerting that was easy to use. The Acme team was using thousands of basic data loggers which were quickly lost or damaged during operation. When the data loggers failed, the corresponding deliveries were rejected. “This is a big hassle and very expensive,” comments Hartmann. For Acme, this equates to tens of thousands of dollars lost annually due to waste, extra shipments, and labor.
The Solution
Hartmann looked at “every GPS solution out there,” and decided to try Samsara because of its wireless temperature monitoring feature set. Hartmann was intrigued by the potential improvements in productivity, record keeping, and costs when he saw a demo of Samsara’s technology. Acme installed Samsara VG33 gateways and EM11 temperature sensors in their Hino, Ford, and International trucks. The impact was evident from the beginning: instead of installing new data loggers each day, the team installed the Samsara EM11 wireless temperature sensors in their truck bodies and VG33 vehicle gateways in their cabs. Installation was fast and easy, taking less than ten minutes per vehicle. Once installed, Acme could centrally monitor the temperature and location of all of their refrigerated trucks from the Samsara dashboard. From their headquarters in Brooklyn, Hartmann and his team use the Samsara dashboard to monitor real-time temperatures throughout delivery routes. If a temperature spikes, the team receives an automatic alert so they can quickly identify and resolve issues.
Operational Impact
Quantitative Benefit
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