Central Texas Water Supply
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Samsara IG
- Samsara Cloud-based SCADA
Tech Stack
- Cloud-based SCADA
- Cellular Connectivity
- IEC 61131-3 Control Programs
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Networks & Connectivity - Cellular
Applicable Industries
- Utilities
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Remote Asset Management
- Predictive Maintenance
- Water Utility Management
- Building Automation & Control
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Central Texas Water Supply is a wholesale water provider that delivers over 20 million gallons of water per day to 18 entities across four counties. The organization relies heavily on supervisory control and data acquisition (SCADA) systems for mission-critical monitoring and control of their water supply operations. Richard Coleman, the Superintendent at Central Texas, oversees the operations and ensures continuous and high-quality service. The organization faced challenges with their legacy SCADA system, including frequent connectivity issues and the impending closure of their SCADA provider, prompting them to seek a more reliable and efficient solution.
The Challenge
Central Texas Water Supply faced frequent connectivity issues with their legacy SCADA system, which was critical for monitoring and controlling their water supply operations. The system's reliance on two-way radios led to delays in receiving updates, especially during bad weather, causing significant communication gaps. Additionally, the SCADA provider was closing its doors, necessitating a switch to a more reliable and efficient solution. The organization needed a system that could provide real-time monitoring, prevent service interruptions, and improve operator efficiency.
The Solution
Central Texas Water Supply implemented Samsara's cloud-based SCADA and Industrial Controllers (IG) across 23 sites to address their connectivity and monitoring challenges. The new system provided real-time monitoring and control, enabling operators to check-in on any site instantly. The built-in cellular connectivity ensured reliable communication, even during adverse weather conditions. Samsara's software allowed for the creation and deployment of standard IEC 61131-3 control programs, automating the control of solenoid valves and pumps to maintain consistent pressure and flow. The mobile-friendly interface enabled remote access to data and control, enhancing operational efficiency and reducing labor costs.
Operational Impact
Quantitative Benefit
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