Chempax Simplifies Reporting Capabilities for ChemSpec, Ltd.
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Chempax VB
- eChempax
Tech Stack
- ERP
- CRM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Chemicals
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
About The Customer
ChemSpec, Ltd. is a specialty chemical distributor founded in 2003. The company is based in Uniontown, OH and operates in four locations. ChemSpec, Ltd. serves the rubber, plastic, ink, adhesive, and coatings industries. The company is extremely customer-focused, serving over 190 customers throughout the United States, Canada, Mexico, and other parts of the world. ChemSpec, Ltd. works with key suppliers from around the world to meet and exceed their customers' needs.
The Challenge
ChemSpec, Ltd., a specialty chemical distributor, was facing challenges in generating comprehensive reports quickly and easily. The company wanted to improve its operational efficiency and communication. Additionally, they were looking to upgrade their system without causing disruptions to their business operations.
The Solution
ChemSpec, Ltd. implemented Chempax VB and eChempax, flexible and cost-effective ERP solutions. These solutions were quickly implemented, supporting the company's future growth. The addition of Datacor’s CRM offering, eChempax, improved communication throughout the organization and better tracked and monitored their sales endeavors.
Operational Impact
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