Customer Company Size
Large Corporate
Region
- America
- Europe
- Asia
Country
- Germany
- United Kingdom
- United States
- France
- Japan
Product
- CyberArk Workforce Identity
- CyberArk Identity App Gateway
Tech Stack
- SAML
- WS-Federation
- PowerShell
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Application Infrastructure & Middleware - API Integration & Management
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Pharmaceuticals
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Services
- System Integration
- Training
- Cybersecurity Services
About The Customer
Chugai Pharmaceutical Co Ltd. is Japan’s leading biopharmaceutical company. A member of the Roche Group, Chugai’s mission is to add exceptional value through the creation of innovative medical products and services for the benefit of the medical community and human health around the world. Chugai Pharma Europe Ltd (CPE), is a subsidiary of Chugai Pharmaceutical Co Ltd, responsible for the European input to Chugai’s global product development pipeline. CPE is an integral part of developing product candidates through to Market.
The Challenge
At Chugai Pharmaceutical Co Ltd, three different tools were used to provide single sign-on (SSO), enterprise mobility management (EMM) and multifactor authentication (MFA) across the company’s European and US divisions — Chugai Pharma Europe, Ltd. With a limited IT staff in each location, management of these separate solutions created unnecessary strain and considerable expense. Looking to simplify IT processes and save money, the company first considered expanding its relationship with its existing SSO provider. The company was also looking to replace its existing MFA tool with a solution that leveraged users’ mobile devices. They needed a cloud-based solution that included SSO, MFA and EMM to protect Chugai’s intellectual property as well as the personal information of patients participating in their clinical trials.
The Solution
Chugai (Europe and North America) selected CyberArk Workforce Identity to replace three disconnected tools already in use in the company. Key to the decision was Workforce Identity’s ability to manage both web and on-premises app access. Chugai discovered CyberArk Identity because it was included in the Gartner Magic Quadrant, along with several competitive solutions. During the evaluation process, Howell was particularly impressed by CyberArk Identity’s on-premises App Gateway, which delivers secure remote access to internal web apps like SharePoint without the need for a VPN. With the CyberArk Identity App Gateway, companies can encrypt and tunnel secure connections to on-premises applications without a VPN or the need to open ports in the firewall. Whether apps are in the cloud or on-premises, users get secure one-click access, and IT gets policy-based control and visibility without having to configure endpoint devices.
Operational Impact
Quantitative Benefit
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