Nintex > Case Studies > Coca-Cola Beverages Florida: Streamlining Operations with Nintex Process Platform

Coca-Cola Beverages Florida: Streamlining Operations with Nintex Process Platform

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Technology Category
  • Analytics & Modeling - Robotic Process Automation (RPA)
  • Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries
  • Healthcare & Hospitals
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Maintenance
Use Cases
  • Disease Tracking
  • Last Mile Delivery
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
Coca-Cola Beverages Florida, LLC is a start-up company in the consumer packaged goods industry based in the United States. The company operates in a territory it acquired in three phases, which led to a lack of integration in its business processes. Its operations span manufacturing, sales, and distribution. The company faced challenges in integrating its operations, managing its process repository, and implementing a health check solution in response to the COVID-19 pandemic. The company's Enterprise Transformation Office is dedicated to finding and solving problems that might impede business growth.
The Challenge
Coca-Cola Beverages Florida, a start-up company, faced significant challenges in integrating its business processes after acquiring its operating territory in three phases. The company's operations, spanning manufacturing, sales, and distribution, were not fully integrated, leading to inefficiencies. The transportation operations, in particular, were largely manual, relying on paper-based forms and processes to track critical information on assets and their locations. This manual approach was time-consuming, cumbersome, and prone to errors. Similarly, the company had over 600 processes housed in a legacy process repository, which was mostly a collection of PDFs, videos, pictures, and spreadsheets. This made it difficult to access, manage, and maintain the repository, leading to high costs and reduced visibility and control over key processes.
The Solution
To address these challenges, Coca-Cola Beverages Florida implemented the Nintex Process Platform, a suite of products that includes Nintex Workflow Cloud, Nintex Workflow for Office 365, Nintex Forms, Nintex Promapp®, DocGen®, and Nintex RPA®. The platform enabled end-to-end integration across the company's operations, automating workflows and replacing paper-based processes with digital ones. The company's transportation operations were among the first to benefit from the Nintex capabilities. The company also used Nintex Forms and Nintex Promapp® to establish an easily accessible repository that provides visibility and control over key processes, encourages collaboration, and increases accountability. In response to the COVID-19 pandemic, the company leveraged its experience with Nintex Forms, Workflow, Nintex Promapp, and Nintex RPA to implement a solution for quick and easy health assessments for its associates.
Operational Impact
  • The implementation of the Nintex Process Platform has transformed Coca-Cola Beverages Florida's operations, ensuring safety, quality, and integrity across all operations. The platform has facilitated continuous improvement, leading to 'clean, transparent and effective' processes. The company's transportation operations, which were previously manual and error-prone, have been significantly improved. The company has also gained increased confidence in its preparedness for ISO audits, reducing risk by leaving less to interpretation. The platform has also played a key role in the company's response to the COVID-19 pandemic, enabling the creation of a self-service process for health assessments and the tracking of critical information during the pandemic.
Quantitative Benefit
  • Reduced time for ISO audits and preparation
  • Delivered COVID-19 health check and tracing solution faster than alternatives
  • Implemented an end-to-end solution for associate health tracking in half the time that would have been needed with other solutions

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