Communauté Urbaine de Dunkerque Focuses on Spending Efficiency with QlikView
Customer Company Size
Large Corporate
Region
- Europe
Country
- France
Product
- QlikView
Tech Stack
- BusinessObjects
- Microsoft Excel
- AS/400
- Oracle
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
Use Cases
- Predictive Maintenance
- Process Control & Optimization
Services
- Data Science Services
About The Customer
Created in 1968, The Communauté Urbaine de Dunkerque (CUD) is a municipal body with the stated aim of maintaining the wellbeing of the region’s 198,000 inhabitants. The CUD comprises 16 communes and covers 250,000 square kilometres in the north-east of France. The CUD today has three essential tasks: running major public services including waste management, transport and road infrastructure; city development including financial development, tourism, sport, culture, sustainable development and education; and ensuring social cohesion in the region.
The Challenge
In 2008, the CUD‟s general management launched a project to assess the public body‟s spending efficiency. They had to look at predictable areas of spending on human resources, finance and energy. The team faced a daunting challenge. In order to assess spending efficiency, they had to obtain information on the relevant parts of the business including human resources and finance. They then had to provide management tools to the departments concerned, in order to carry out management analyses, and correlate public policy with the resources used. This was a typical business intelligence (BI) project, with a familiar challenge: the data was highly disparate, while there was a need for consolidate and cross-reference of data across very different areas of the organization.
The Solution
The CUD deployed QlikView for forty managers who can now assess how efficiently their budgets are being used and ensure they comply with public policy. Following the integration of data from different systems, the managers are creating dashboards and rich, interactive reports themselves. Today, about ten different resource management applications are either being used or in development. The greatest strength of the QlikView solution is that it is so simple to use and yet highly flexible at the same time. And while you may require some database expertise to integrate data at the very start, you don‟t have to be an IT expert for the retrieval stage.
Operational Impact
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