Customer Company Size
Large Corporate
Region
- America
- Pacific
Country
- United States
- Australia
Product
- CyberArk Privilege Cloud
- CyberArk Endpoint Privilege Manager
- CyberArk Vendor Privileged Access Manager
Tech Stack
- Cloud-based PAM
- Endpoint Security
- Privileged Access Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Utilities
- Renewable Energy
- Telecommunications
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- System Integration
About The Customer
Quanta Services is a specialized contracting services company that delivers comprehensive infrastructure solutions for the utility, renewable energy, communications, pipeline, and energy industries. Founded in 1997 when four companies merged, Quanta has grown to become a $12 billion organization. With over 40,000 employees, Quanta has acquired more than 200 businesses, resulting in a complex network of 16,000 endpoints dispersed globally. The company faces significant challenges in integrating these acquisitions into its ecosystem while maintaining robust security measures. Quanta's extensive operations span North America and Australia, making it a key player in its industry.
The Challenge
Since its launch, Quanta Services has acquired over 200 businesses and amassed 16,000 endpoints dispersed around the world. That growth, while welcomed, has created a major privileged access management (PAM) challenge for the company. Richard Breaux, senior manager, IT security at Quanta Services, outlined the problem, “As we acquire companies, the challenge is to integrate them – taking their privileges, their computer systems and how they operate – and to make them part of our own ecosystem and to keep everything secure.” Alongside this, Quanta also faced issues common to many businesses. Breaux stated, “We have the same challenges around privileged access that many companies do, whether with local administrative rights on a desktop or laptop, or privileged access for server administration and web application development. We’re all confronted with a similar set of issues.”
The Solution
With his previous experience with CyberArk – including successful deployments at three other companies – Breaux was keen to use the solution at Quanta. He explained, “We decided to partner with CyberArk to solve our privilege challenges because I knew we could get the solution up and running quickly and that it would do exactly what we needed. I also was very confident that it would help us to become more IT-efficient.” Under Breaux’s guidance, Quanta has implemented CyberArk Privilege Cloud and CyberArk Endpoint Privilege Manager. Having CyberArk-as-a-service solutions in the cloud meant minimal extra infrastructure was needed. This also helped deploy the CyberArk solutions quickly and easily, removing the need for weeks or even months of planning and setting up new servers. Breaux said, “I have deployed CyberArk in companies as small as 150 users, all the way up to Quanta with 16,000 endpoints and numerous individual accounts. In every case, my approach has been identical. And I again was pleased that I did not have to pivot my strategy; the rollout with CyberArk works, no matter the size of the company.”
Operational Impact
Quantitative Benefit
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