Customer Company Size
SME
Region
- America
Country
- United States
Product
- Datacor’s Chempax software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Chemicals
Applicable Functions
- Discrete Manufacturing
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Software Design & Engineering Services
About The Customer
Brown Chemical is a family-owned company that specializes in distributing industrial, fine and specialty chemicals such as a range of inorganic acid and bases, food grade chemicals, latex additives, selected organics, phosphate derivatives. Brown also offers contract packaging, custom blending, and product search services. As a regional distributor, Brown sells, and distributes over 1000 products representing 25 major domestic and international chemical manufacturers.
The Challenge
Brown Chemical Company Inc. was founded in 1936 with only 4 employees. By 1980, Brown had grown to 15 employees with a significant number of products and customers. The demands for their products and services were outpacing their ability to perform. They needed a way to do more with existing resources. Many of their internal processes were labor-intensive and they needed the ability to streamline work processes and satisfy their growing base of customers.
The Solution
The company chose Datacor’s Chempax software. According to Doug, “Not only were we the first Chempax customer, but Datacor has been with us continually over the subsequent 23 years. Datacor’s Chempax software has evolved with the changes in the industry and our company to continue to meet our needs. We have grown many times in revenue since we started using Chempax in our business and Datacor has adapted to meet our needs all along the way. The software is flexible, stable and powerful. Datacor is truly there for the long haul to support growing companies.”
Operational Impact
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