Qlik > Case Studies > Decision Making at Coface Ibérica Made Easier with QlikView

Decision Making at Coface Ibérica Made Easier with QlikView

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Customer Company Size
Large Corporate
Region
  • Europe
Country
  • Spain
  • Portugal
Product
  • QlikView
Tech Stack
  • Business Intelligence
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
Technology Category
  • Analytics & Modeling - Real Time Analytics
Use Cases
  • Predictive Quality Analytics
Services
  • Data Science Services
About The Customer
Coface is a French insurance company which, for more than 60 years, has been assisting and promoting the development of companies worldwide. Thanks to its technical capacity and because its teams are close to the clients, it provides customers with a high quality service based on its experience and reputation. The company offers its services to 97 countries on five continents. Its 13 regional platforms coordinate Coface’s overall offer in high potential areas for the improvement of the services it offers on an ongoing basis. The CreditAlliance network brings together high quality partners in the four areas of business in which Coface is active: commercial information and company reports, credit insurance, debt recovery, and factoring.
The Challenge
In 2006, Coface Ibérica, the Spanish division of Coface, realised the need to come up with a business intelligence (BI) solution at a local level. The company needed to take better decisions quickly and to be able to monitor certain critical activities within the company, as a complement to the corporate tools used by the group. The systems department initiated a selection process in which different manufacturers’ products could be evaluated. QlikView was the solution chosen because of its ability to permit a gradual alignment with control frameworks and the ease with which it could be deployed and managed.
The Solution
Coface Ibérica has a QlikView enterprise licence, two professional licences, and a QlikView Server licence for eight users. Initially the company introduced small developments in response to more specific needs in the context of a long-term project. The project was delivered in two stages. The first phase was to install the licences for standalone use, with QlikView documents divided up in the server or users’ individual computers. In the second stage, they installed QlikView Server, which significantly improved both reloading and the control of licences and documents centralised in the server.
Operational Impact
  • QlikView has made it possible to replace complex, lengthy calculation sheets which were difficult to feed into the system and took a great deal of time to maintain.
  • Various control frameworks were set up at Coface Ibérica. They made it possible to simplify the calculation of supplies.
  • The frameworks also help in monitoring different ratios by comparing them on the basis of sectors, regions, policies and their development over time, in a way that would have been difficult before.
  • One of the most valued benefits is the possibility of keeping track of policies and claims, either in general or in detail, depending on the appropriate level of analysis.

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