Domo > Case Studies > Driva Puts Business Insights into High Gear with Domo

Driva Puts Business Insights into High Gear with Domo

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Customer Company Size
SME
Region
  • Pacific
Country
  • Australia
Product
  • Domo BI & Analytics
Tech Stack
  • Google Analytics
  • CRM system
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Revenue Growth
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Automotive
  • Finance & Insurance
Applicable Functions
  • Sales & Marketing
  • Business Operation
Use Cases
  • Predictive Quality Analytics
  • Demand Planning & Forecasting
Services
  • Data Science Services
About The Customer
Driva is a car financing platform based in Australia that helps shoppers quickly get personalized loan quotes and pre-approval. The company has expanded beyond its original vision of brokering consumer new car loans to broker other products like commercial car loans, insurance, and refinancing. As the company expanded into new product lines and markets, it found itself beginning to struggle with managing and leveraging its data. They were collecting data through various sources such as consumer application info, their CRM system, Google Analytics, and their product-based analytics software.
The Challenge
Driva, an Australian car financing platform, was struggling with managing and leveraging its data as the company expanded into new product lines and markets. They were collecting data through various sources such as consumer application info, their CRM system, Google Analytics, and their product-based analytics software. However, it became too difficult to reconcile data across different sources or create reports using multiple data sources. They needed a solution that could bring all its business data together into a single source of truth.
The Solution
Driva chose Domo as their solution to manage their data. Domo was recommended to them as the market leader in the space and had all the capabilities Driva required. Its pre-built connectors meant that the company could quickly get up to speed without redeploying its engineering resources. Thanks to Domo, Driva can now bring all its business data together into a single source of truth. Senior managers across sales, marketing, engineering, operations, and finance all have access to Domo, ensuring that their teams have the company’s full portfolio of data and insights at their disposal. Driva uses Domo each week during its check-ins to track progress across its different products. They also use Domo to inform, manage, and track their quarterly OKR process.
Operational Impact
  • Driva can now easily combine its data sources to unlock new business insights.
  • The company has been able to slice and dice its product analytics and customer loan application data to create a deeper understanding of its key conversion rates across different customer cohorts, credit score buckets, and even device usage.
  • This enabled the company to identify which users have a higher propensity to convert so that its marketers could target similar customers.
  • Domo also enables Driva to run more experiments with data, knowing that they can get results almost instantly.
Quantitative Benefit
  • Reports that used to take an engineer writing SQL hours to complete can now be created by non-technical business users in less than ten minutes.
  • Revenue growth from FY21 to FY22 was +404% YoY.

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