Customer Company Size
Large Corporate
Country
- Worldwide
- United States
Product
- EcoStruxure Resource Advisor
- EcoStruxure Building Operation
- EcoStruxure Guest Room Expert Integration with Property Management System
- Automation Server
- Room Controllers
Tech Stack
- Cloud-based software
- IoT-enabled system
- Data Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Environmental Impact Reduction
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Building Automation & Control
- Building Energy Management
- Energy Management System
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
Hilton Worldwide is a renowned hospitality company with more than 4,500 properties around the globe. The company operates a range of brands, from luxury resorts to boutique hotels. Providing a consistently excellent guest experience on such a scale involves significant utility bills, which make up Hilton’s second largest operational expense after labor and require outlays equivalent to 5% of annual revenue raised. Hilton is not only interested in cutting costs but also aims to be good stewards of the environment. The company is committed to improving resource efficiency and enhancing guest experiences.
The Challenge
Hilton Worldwide, a global hospitality company with over 4,500 properties, faces significant utility bills, which are its second largest operational expense after labor. These costs equate to 5% of the annual revenue raised. The company is not only interested in cutting costs but also aims to be good stewards of the environment. To achieve its multifaceted efficiency and sustainability goals, Hilton sought the expertise of an energy management specialist with a global presence and comprehensive capabilities.
The Solution
Hilton deployed a suite of Schneider Electric solutions to enhance guest experiences and improve resource efficiency. The solution lineup for Hilton starts with EcoStruxure Resource Advisor, a scalable, cloud-based software application that makes real-time utility pricing and consumption data visible, comparable, and actionable across Hilton’s global portfolio of owned, managed, and leased properties. Managers can configure personal dashboards and generate customized reports for water, waste, and electricity use to analyze performance and benchmark facilities. Energy and Sustainability Services consultants from Schneider Electric put this hard energy data to work, using it to drive pricing negotiations with utility suppliers, identify energy-saving opportunities for Hilton, and advise on equipment maintenance. Automated billing management rounds out the energy procurement cycle to ensure timely payment and minimize pricing discrepancies. On-site, Schneider Electric building management solutions help staff optimize resource consumption and combine facility control systems for comprehensive utility cost oversight. Energy University, a professional education curriculum focused on resource efficiency, offers managers and facilities staff best practices for getting the most out of Hilton’s deep relationship with Schneider Electric.
Operational Impact
Quantitative Benefit
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