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Emerson Process Management

Technology Category

Application Infrastructure & Middleware - Database Management & Storage
Functional Applications - Enterprise Asset Management Systems (EAM)

Applicable Functions

Sales & Marketing

Use Cases

Remote Collaboration

Services

System Integration

The Customer

Emerson Electric Co.

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About The Customer

Emerson Electric Co. is an American multinational corporation headquartered in Ferguson, Missouri. The Fortune 500 company manufactures products and provides engineering services for industrial, commercial, and consumer markets. Emerson has approximately 86,700 employees and 170 manufacturing locations.

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The Challenge

Emerson's old address verification systems couldn't handle language barriers and non-standardized address formats, which proved to be a major obstacle in dealing with international address validation. Emerson needed an address verification system that would cover their expansive list of countries and native character sets, provide superior customer support and be simple and cost-effective to implement and manage.

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The Solution

AddressDoctor Web Services and Deduplication Engine Since the initial integration of AddressDoctor's Web Services into their internal application in 2008, Emerson has streamlined efficiency and increased data quality.

AddressDoctor Product: Web Services
Seamlessly integrated into proprietary system
Provides full view of duplicate data by clustered sections
Correct and updated addresses for more than 240 countries and territories

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Operational Impact

[Efficiency Improvement - Integration]
- Cheaper, faster and easier to implement than alternative address validation solutions
- Effective in finding potential mistakes in addresses Deduplication clustering feature allows to merge and manage data better

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