The Customer
Not disclosed
About The Customer
A tech service provider offering blockchain, artificial intelligence & machine learning, robotics & IoT, and AR/VR solutions across healthcare, retail, logistics, banking and more.
The Challenge
The company challenges are as follows:
- Challenges in conventional B2B trading practice
- Challenges in validating the trustworthiness of the counterparties
- Loss of actual and potential revenues
- Lengthy & expensive dispute resolution
- Missed sales opportunities & overhead costs for B2B vendors
The Solution
Cygnet Solutions:
- Developed a decentralized trading platform powered by blockchain for verified yet anonymous trading
- Created dashboard to allow seller or buyer to review & approve or bid for the goods
- Facilitated conflict management to reject cases of nonconformity, damaged goods, or delay in the order shipment
- Ensured verified reviews based on previous deals and success rating
- Facilitated logistics management to avail logistics services
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