Florida Snack Food Distributor Feasts on Increased BACK-OFFICE Efficiencies
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Honeywell CN70
- IntegraSys DSD Manager
Tech Stack
- Electronic Data Interchange (EDI)
- Route Accounting Solutions
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
- Networks & Connectivity - Cellular
Applicable Industries
- Food & Beverage
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
About The Customer
National Food is a family-owned and operated snack food producer and distributor based in Miami, Florida. Founded in the 1960s, the company has enjoyed decades of success with its tropical snacks, including its signature Mariquitas plantain chips. Despite its success, National Food faced challenges due to outdated technology and inefficient back-office processes. The company serves key customers such as regional and national supermarket chains, including Publix, Winn-Dixie, Wal-Mart, BJ’s, and Sam’s Clubs.
The Challenge
National Food, a snack food producer and distributor, was using outdated handheld PCs and a mix of software packages that were not designed for the Direct Store Delivery (DSD) industry. This setup made it difficult to generate necessary sales and inventory reports, often taking hours to create a single report. These inefficiencies impacted deliveries to key customers such as regional and national supermarket chains including Publix, Winn-Dixie, Wal-Mart, BJ’s, and Sam’s Clubs.
The Solution
National Food turned to IntegraSys, a Honeywell partner and a leading provider of DSD route accounting solutions for the distribution industry. IntegraSys’ DSD Manager software provided a complete, end-to-end solution for all their DSD needs, including routing, inventory, electronic data interchange (EDI), and a full financial suite with accounts receivable. Additionally, on IntegraSys' recommendation, National Food upgraded its old handheld PCs to Honeywell CN70 mobile computers. These devices are built to withstand the rigors of the DSD environment, featuring ultra-rugged housing, highly motion-tolerant scanning, and large, indestructible keys for heavy data input.
Operational Impact
Quantitative Benefit
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