Technology Category
- Analytics & Modeling - Real Time Analytics
- Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
- Food & Beverage
- Telecommunications
Use Cases
- Real-Time Location System (RTLS)
- Track & Trace of Assets
About The Customer
Fraser and Neave, Limited (F&N) is a leading Asia Pacific Consumer Group with expertise in the Food & Beverage, Property, and Publishing & Printing industries. Founded in 1883, F&N has a presence in over 20 countries spanning Asia Pacific, Europe, and the USA, and employs over 10,000 people worldwide. The company's global offices are managed by a central IT team. F&N's workforce is increasingly mobile, with many employees working remotely on laptops and mobile devices. The company is also adopting cloud applications at a growing rate.
The Challenge
Fraser and Neave, Limited (F&N), a leading Asia Pacific Consumer Group, faced significant challenges in managing its IT infrastructure across multiple global offices. The central IT team was small and struggled to manage appliances across these offices. The company also lacked the ability to control its increasingly mobile workforce, which included employees working remotely on laptops and mobile devices. The use of appliance-based centralized solutions was limited, and the growing adoption of cloud applications necessitated better control over web access across all locations and users, irrespective of their location. Additionally, the company faced network bottlenecks due to backhauling traffic to the central office, which was a waste of network bandwidth.
The Solution
F&N sought a solution that was easy to manage centrally and would not require backhauling traffic to the central office. After considering various appliance and cloud-based options, the company chose Zscaler's cloud-based web proxy solution. Zscaler's wide geographical coverage, real-time reporting, and ability to address F&N's SLA and confidentiality concerns made it the clear winner. The Zscaler solution provided F&N's IT team with access to real-time reporting across all its locations and remote users, with the ability to drill down into web logs and the associated device and user information. This enabled the IT department to gain immediate insight into employee productivity, website performance, and excess bandwidth use, and take quick corrective action when required. The cloud-based model also eliminated backhauling, freeing up valuable network bandwidth.
Operational Impact
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