ECI Software Solutions > Case Studies > from Quote to Invoice: How Rehtek Leverages E2 to Maximize Efficiency and Quality

from Quote to Invoice: How Rehtek Leverages E2 to Maximize Efficiency and Quality

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Customer Company Size
SME
Region
  • America
Country
  • United States
Product
  • E2
Tech Stack
  • Excel
  • Quickbooks
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Aerospace
  • Healthcare & Hospitals
  • National Security & Defense
Applicable Functions
  • Discrete Manufacturing
  • Quality Assurance
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • System Integration
About The Customer
Rehtek Machine Company is a New Jersey-based company that specializes in the production of micro-components. The company was founded in 1990 by Stephen and Paul Reh and has since grown to a team of 15 skilled workers. Rehtek produces micro-components for a variety of industries including medical, electronic, aerospace, and military. The parts they produce range in size from .01 inches in diameter to 1.5 inches, leaving little margin for mistakes. Quality, accuracy, and efficiency are critical priorities for the company.
The Challenge
Rehtek Machine Company, a producer of micro-components for various industries, was facing a challenge in meeting the strict documentation requirements for ISO certification. The company had been maintaining all its records on Excel spreadsheets, which was not efficient or effective for the purpose. The lack of a proper system for documentation was hindering the company's progress towards ISO certification, which was important for both their customers and their own quality assurance processes.
The Solution
To overcome their challenge, Rehtek adopted the E2 software. Initially, they were drawn to the software due to its ability to quickly and seamlessly create the documentation needed to meet ISO requirements. This allowed them to move forward with the certification process with confidence. However, they soon discovered that E2 was much more than just an ISO documentation tool. They began using E2 in virtually every step of their process, from quoting to invoicing. The software is used to quote jobs, track materials, schedule work, manage shipping, and control quality. E2 also integrates seamlessly with Quickbooks, which Rehtek uses for their accounting work.
Operational Impact
  • E2 has played a major role in Rehtek’s success, enabling them to run their shop efficiently.
  • The software has improved visibility and traceability in their operations.
  • E2 has ensured quality not only in their parts but also in their shop operations.
  • The support provided by Shoptech, the company behind E2, has been highly beneficial for Rehtek.

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