Zscaler > Case Studies > Guild Mortgage's Journey to Data Protection with Zscaler's Cloud-Based Security Solution

Guild Mortgage's Journey to Data Protection with Zscaler's Cloud-Based Security Solution

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Technology Category
  • Infrastructure as a Service (IaaS) - Backup & Recovery
  • Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
  • Cement
  • National Security & Defense
Use Cases
  • Supply Chain Visibility
  • Tamper Detection
About The Customer
Guild Mortgage is a residential real estate mortgage company headquartered in San Diego, California. Founded in 1960, the company has grown significantly over the years, expanding to over 250 branch and satellite offices in 27 states and establishing banking relationships in 48 states. The company has experienced a 16-fold growth since 2007, expanding its workforce from 400 to over 4,000 employees through acquisitions and new hires. Guild Mortgage's rapid growth and expansion necessitated a robust and scalable security strategy to protect its operations and data.
The Challenge
Guild Mortgage, a residential real estate mortgage company, experienced exponential growth since its inception in 1960. With over 250 branch and satellite offices in 27 states and banking relationships in 48 states, the company's workforce grew from 400 to over 4,000 employees. This rapid expansion necessitated a robust security strategy to support the growing business needs. Three years ago, a security team was formed to identify vulnerabilities and build a mitigation strategy. While some security technologies were in place for in-office workers, the team found that users were not as protected when working remotely. The team aimed to implement a state-of-the-art security program that could support the evolving business needs driven by their aggressive growth strategy. They needed a cloud-based solution that could provide SSL decryption and inspection, an intrusion prevention system (IPS), and data loss prevention (DLP) to enable users to work from anywhere.
The Solution
After conducting a gap analysis and researching industry standards, the security team at Guild Mortgage decided on Zscaler's cloud-delivered Internet Access (ZIA) and Private Access (ZPA) solutions. These solutions were added to the company-wide security framework due to their ease of use and varied add-on features. Zscaler's solutions allowed the team to gain visibility and present data and real-time evidence of security threats to the leadership team, thereby emphasizing the importance of security for their growing organization. Zscaler helped Guild Mortgage identify and block several zero-day and ransomware attacks and brought to light phishing attempts that hadn't been visible before. The company is now focusing on implementing a full data protection program delivered from the cloud, with Zscaler providing the necessary visibility to determine what needs to be protected and how to mature their data protection program.
Operational Impact
  • The implementation of Zscaler's solutions has significantly improved Guild Mortgage's security posture. The company now has a robust security strategy that supports its aggressive growth strategy and evolving business needs. The cloud-based solutions provide SSL decryption and inspection, an intrusion prevention system, and data loss prevention, enabling users to work securely from anywhere. The visibility provided by Zscaler has been instrumental in identifying and blocking security threats, thereby protecting the company's data and operations. The company is now focusing on implementing a full data protection program delivered from the cloud, with Zscaler providing the necessary visibility to determine what needs to be protected and how to mature their data protection program. The successful implementation of Zscaler's solutions has also helped the security team emphasize the importance of security to the leadership team and influence how the business thinks about security.
Quantitative Benefit
  • Zscaler helped Guild Mortgage identify and block several zero-day and ransomware attacks.
  • Zscaler brought to light phishing attempts that hadn't been visible before.
  • Zscaler's solutions were easily integrated into the company-wide security framework.

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