Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Networks & Connectivity - RFID
Applicable Industries
- Packaging
- Transportation
Applicable Functions
- Logistics & Transportation
- Process Manufacturing
Use Cases
- Inventory Management
- Time Sensitive Networking
Services
- System Integration
The Customer
Haviland Enterprises, Inc.
About The Customer
Haviland Enterprises, Inc. is one of the largest privately held chemical distribution companies in the United States. Founded in 1934 as a small research and testing lab, it has grown to serve the needs of companies worldwide, including those in the US, Canada, Mexico, and Brazil. Haviland consists of two separate divisions: Haviland Products Company, which serves the industrial market with custom formulation, specialty blending, packaging, and distribution of a wide variety of chemical products; and Haviland Consumer Products, which formulates, blends, packages, and distributes more than 85 different swimming pool products for more than 75 different private label customers, serving some of the largest mass marketers of private label products.
The Challenge
Haviland Enterprises, Inc., a large privately held chemical distribution company, was facing challenges with its existing AS/400-based ERP system. The system was not specific to the chemical industry, leading to numerous modifications over the years to make it more usable for the company. However, these modifications made it costly to maintain, especially when updates were released by the vendor. The company also struggled with a lack of real-time data. While the previous solution offered wireless capabilities, it was not fully integrated with the rest of the ERP system, leading to inaccuracies and wasted time in locating products and reconciling the two systems. Haviland needed a solution that could provide real-time visibility across its four business groups, four physical locations, and over 10,000 different products.
The Solution
Haviland chose to implement the Datacor ERP system, developed specifically for Process Manufacturers and Chemical Distributors. The system is Windows-based, improving the user experience and accelerating the onboarding process for new employees. It also offers fully integrated wireless capabilities, ensuring that any warehouse activity recorded via the Barcode RFID scanners is reflected in real-time across the ERP system. Haviland implemented the majority of the Datacor ERP modules, including those for customer service, order processing, warehouse management, finance, accounts receivable, accounts payable, purchasing, inventory management, manufacturing, general ledger, transportation, and the executive dashboards. The company also uses the Datacor CRM system to extend its ERP system capabilities to its sales agents, managers, and customers.
Operational Impact
Quantitative Benefit
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