Haviland Enterprises Boosts Productivity and Business Agility with the Chempax ERP System from Datacor
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Chempax ERP solution
- Progress OpenEdge application development platform
- Datacor’s eChempax Customer Relationship Management (CRM) system
Tech Stack
- ERP
- CRM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Chemicals
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Haviland Enterprises, Inc. is one of the largest privately held chemical distribution companies in the United States. The company serves the needs of companies worldwide, including those in the US, Canada, Mexico, and Brazil. Haviland was established in 1934 as a small research and testing lab and has since grown to operate across four physical locations, totaling over 600,000 square feet. The company consists of two separate divisions: Haviland Products Company, which serves the industrial market with custom formulation, specialty blending, packaging, and distribution of a wide variety of chemical products; and Haviland Consumer Products, which formulates, blends, packages, and distributes more than 85 different swimming pool products for more than 75 different private label customers, serving some of the largest mass marketers of private label products.
The Challenge
Haviland Enterprises, Inc., one of the largest privately held chemical distribution companies in the U.S., was facing significant challenges with its existing AS/400-based ERP system. The system was not specific to the Chemical industry, and over the years, a number of modifications were made to make the software more usable for the company. However, this resulted in a system that was cumbersome and costly to maintain. Updates to the software required testing against custom code, making it cost-prohibitive. Additionally, the system lacked real-time data visibility. While the system did offer wireless capabilities, it was not fully integrated with the rest of the ERP system, leading to inaccuracies and wasted time in locating products and reconciling the two systems.
The Solution
Haviland Enterprises, Inc. implemented the Chempax Enterprise Resource Planning (ERP) solution from Progress Partner Datacor, Inc. to manage its manufacturing and distribution operations across its four locations. Chempax is based on the Progress OpenEdge application development platform and is the only ERP system developed specifically for Process Manufacturers and Chemical Distributors. Haviland also uses Datacor’s eChempax Customer Relationship Management (CRM) system to extend its ERP system capabilities out to its sales agents, managers, and customers. The Chempax system was chosen for its industry-specific development, Windows-based user experience, and fully integrated wireless capabilities. Haviland implemented the majority of the Chempax modules, including those for customer service, order processing, warehouse management, finance, accounts receivable, accounts payable, purchasing, inventory management, manufacturing, general ledger, transportation, and the executive dashboards.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Honeywell - Tata Chemicals Improves Data Accessibility with OneWireless
Tata was facing data accessibility challenges in the cement plant control room tapping signals from remote process control areas and other distant locations, including the gas scrubber. Tata needed a wireless solution to extend its control network securely to remote locations that would also provide seamless communication with existing control applications.
Case Study
Advanced Elastomer Systems Upgrades Production
In order to maintain its share of the international market for thermoplastic elastomers AES recently expanded its Florida plant by adding a new production line. While the existing lines were operating satisfactorily using a PROVOX distributed control system with traditional analog I/O, AES wanted advanced technology on the new line for greater economy, efficiency, and reliability. AES officials were anxious to get this line into production to meet incoming orders, but two hurricanes slowed construction.
Case Study
Wireless GPS Tracking & Security Monitoring
Enhancing the security of hazardous freight and ensuring compliance with Homeland Security’s Transportation Security Administration mandate that all trains carrying chemicals capable of creating a toxic inhalation condition are equipped with on-board safety monitoring systems.
Case Study
Field Device Asset Management For Chemical Company in China
Chinese chemical subsidiary of multinational corporation serves customers throughout the world. Sales offices and research and technology centers are strategically located to provide rapid response to customer requests. Just two workers were assigned to maintain thousands of intelligent instruments in three production units, so they could do little more than react to device issues as they appeared. This costly maintenance method inevitably led to unexpected downtime when a critical instrument failed. Plant management recognized the need to change from reactive to predictive maintenance for all assets, including instruments and control valves, but help was needed in implementing such a technology-based initiative.
Case Study
Industrial Workforce Mobility for Improved Safety & Operations
Huntsman Corporation, a global manufacturer and marketer of differentiated chemicals, undertook an aggressive program to eliminate injuries, product defects, and environmental releases at their Port Neches facility. Termed “Project Zero”, this program required a completely mobile solution to empower operations and maintenance personnel to capture defects, track work progress and make process and safety related decisions in real-time.