Qlik > Case Studies > Heembouw Enhances Visual Management, a Component of the Lean Business Philosophy, with QlikView

Heembouw Enhances Visual Management, a Component of the Lean Business Philosophy, with QlikView

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Customer Company Size
Mid-size Company
Region
  • Europe
Product
  • QlikView
Tech Stack
  • Microsoft Dynamics
  • MS Excel
  • SQL Server
  • Windows Server 2008 RC2 64-bit
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
Technology Category
  • Application Infrastructure & Middleware - Data Visualization
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Discrete Manufacturing
  • Business Operation
Use Cases
  • Visual Quality Detection
  • Predictive Quality Analytics
Services
  • Data Science Services
About The Customer
Heembouw is a one-stop provider of building services, catering for architecture, new building and renovation of non-residential buildings, offices and residential property. The company has 280 staff and revenue of over 110 million Euros. Heembouw’s mission is to create added value for its customers. For this purpose, it draws inspiration from the Lean philosophy, which has led to the development of a unique view on the building process: Lean Building according to Heembouw. The company views collaboration as a precondition for success. Performance is not about the individual performance, but the ability to perform as a team and as a collective. In its capacity of chain producer, Heembouw does everything it can to mobilise knowledge, to bring the right parties together and to forge a uniform whole. Chain collaboration, chain integration or supply chain management in other words — using one another’s knowledge to jointly achieve an optimum product on behalf of the client. Heembouw has based its new building and renovation projects on the Lean philosophy since 2005. This has resulted in proven successes, such as a 10-40% shorter building time, 40% less post-delivery issues, 45% less complaints and 13% less accidents.
The Challenge
Heembouw, a one-stop provider of building services, was facing challenges in enhancing visual management in support of the Lean management philosophy. The company was struggling with minimizing error margins during the data entry process for management dashboards and automating the input process for existing dashboards. The publication of the dashboards was too time-consuming for the employees as they had to retrieve data from source systems and enter them manually into Excel sheets. With 30 to 40 project dashboards a month, automating this process seemed a viable option. Moreover, visual management was starting to play an increasingly important role in the organization, so many dashboards had already been developed in Excel.
The Solution
Heembouw uses QlikView to enhance its visual management. Relevant data are made insightful and made available at the right time (Just-in-Time). QlikView offers stakeholders access to the right management information anytime, anywhere. This makes it possible for adjustments to be made more quickly during building projects, something that can result in major cost savings. Examples are, quicker insight into opportunities and risks and more efficient sourcing. Moreover, thanks to the QlikView dashboards, Heembouw can now quickly visualize the importance and benefits of registering data, which further encourages people to record information. The data source systems used include QlikView version 11, Microsoft Dynamics (previously Navision) and MS Excel. The database used is C-SIDE (until 2012), and henceforth SQL Server. The server is a virtualised server running on Windows Server 2008 RC2 64-bit with 24GB of RAM.
Operational Impact
  • QlikView contributes towards visual management.
  • Employees can spend time analysing rather than collecting data.
  • Reduction of error margins.
  • Reduction of the number of man-hours required to manually enter data into 30 to 40 project dashboards a month.
Quantitative Benefit
  • 10-40% shorter building time
  • 40% less post-delivery issues
  • 45% less complaints
  • 13% less accidents

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