High-powered efficiency with ARIS
Customer Company Size
Mid-size Company
Region
- Europe
Country
- Germany
Product
- ARIS
Tech Stack
- Cloud Computing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Utilities
Applicable Functions
- Business Operation
Use Cases
- Energy Management System
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Westfalen Weser Energie GmbH & Co. KG., a utility company with headquarters in Paderborn, operates the regional electric, gas and water networks in East Westphalia-Lippe, Weser Uplands and Northern Sauerland. WWE has around 900 employees and supplies more than one million people with power in a region covering 6,400 km². Shares in the municipal utility are held by 56 communities and districts. WWE posted total revenues of around €900 million in 2018. The company's unique community-shareholding structure and participating communities’ willingness to invest in their own power grids have enabled the Group’s continued successful growth in recent years. In the process, it has developed into an efficient service provider that offers great service to its end customers—and attractive yields for investors.
The Challenge
Westfalen Weser Energie GmbH & Co. KG., a utility company, was facing major challenges due to global climate change and digital transformation. The pressure for green energy and greater requirements for risk management and data protection were increasing. The company's unique community-shareholding structure and participating communities’ willingness to invest in their own power grids have enabled the Group’s continued successful growth in recent years. However, this growth needed to be recorded in every area and available for continuous improvement. Processes, in particular, had to be documented transparently. WWE worked together with a variety of service providers and system operators, a complete ecosystem that it must be able to control. To do so, many processes and procedures had to be defined and documented. Due to its shareholding structure new partners are added regularly, so processes must continually be adapted.
The Solution
WWE has been an enthusiastic ARIS customer for 15 years. In 2016 the company decided to make ARIS in the cloud its central management tool— the solution’s first user in Germany! The solution was a flexible and easy-to-use software solution that maps the current status of projects and responsibilities in real time for all the stakeholders—ARIS. With ARIS, WWE was able to digitally map all its important processes, along with their crucial functions and interfaces. That currently includes 1,800 processes, 1,500 technical documents, 500 integrated IT systems and 960 roles for approximately 900 employees. This process-oriented business map based on ARIS is greater than the sum of its parts. It has created real value for the customer as a strategic digitalization tool.
Operational Impact
Quantitative Benefit
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