ECI Software Solutions > Case Studies > HJ Machine and Pattern - E2 SHOP Provides Great Training and Connectivity

HJ Machine and Pattern - E2 SHOP Provides Great Training and Connectivity

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Customer Company Size
SME
Region
  • America
Country
  • United States
Product
  • E2 SHOP
Tech Stack
  • Cloud Computing
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Digital Expertise
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Equipment & Machinery
Applicable Functions
  • Discrete Manufacturing
Use Cases
  • Manufacturing System Automation
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
About The Customer
HJ Machine and Pattern is a machine shop that assists its customers in solving a variety of complex problems. These problems range from creating precise inspection gauges to automated inspection and beyond. The company was taken over by Gurjinder Jammu, who became the President and CEO. Under his leadership, the company underwent a series of updates, including an upgrade to their phone system, computer design, and ERP software. The company is committed to efficiency and accuracy in its operations, and it values software that can enhance these aspects of its business.
The Challenge
HJ Machine and Pattern, a machine shop that provides solutions for complex problems, was in need of an update. The company's phone system and computer design had not been updated for a few years. When Gurjinder Jammu took over as President and CEO, he decided to modernize the company's operations, including its ERP software. The company considered several ERP software options before settling on E2 in 2017. The decision was based on the simplicity of E2 and its efficient information flow. However, in mid-2020, the company decided to upgrade to E2 SHOP on the cloud.
The Solution
The solution for HJ Machine and Pattern was the implementation of E2 SHOP on the cloud. The upgrade was carried out during the COVID-19 pandemic, which meant that the implementation had to be done virtually. Despite this, the company had a positive experience with the implementation team and was able to get their shop up and running quickly. E2 SHOP has helped the company speed up its quoting process and improve its routing. The software has also made the company more efficient, allowing them to complete jobs faster and move on to the next task. The company has found the support from Shoptech, the provider of E2 products, to be quick and helpful.
Operational Impact
  • The implementation of E2 SHOP has made HJ Machine and Pattern more efficient, allowing them to complete jobs faster.
  • The software has improved the company's quoting process, making it quicker and more accurate.
  • The routing process has also been enhanced by the software.
  • The company has found the support from Shoptech to be quick and helpful, allowing them to resolve any issues with the software on the same day.

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