How Qlik Helped Us Transform Intelligent Health Care
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Qlik
Tech Stack
- Data Analytics
- Real-time Dashboards
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Quality Assurance
- Business Operation
Use Cases
- Predictive Quality Analytics
- Remote Patient Monitoring
Services
- Data Science Services
About The Customer
AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. It is a large organization with a diverse user base, from C-suite executives, directors, managers, to frontline team members. The organization is committed to providing safer patient care and fewer errors through the integration of technology into their workflows. The organization's purpose is to provide for their patients, and they believe that sometimes, the best way to provide for patients is to take care of those taking care of the patients.
The Challenge
AdventHealth, a healthcare organization, was looking for ways to integrate technology more deeply into the workflows of their frontline workers. They wanted to provide a tool that would help streamline workflows and increase the quality of work life for their clinical team. The challenge was to provide a tool that would be useful from an operational standpoint, providing near-real-time dashboards to give the nursing team and leadership the opportunity for action, not reaction. The goal was to develop a comprehensive tool for all levels of team members, from frontline nurses to the chief nursing officer, that could be used operationally to make actionable decisions to impact both patient outcomes and ensure good stewardship.
The Solution
AdventHealth used Qlik to develop real-time operational dashboards. The dashboards were designed to provide a comprehensive tool for all levels of team members, from frontline nurses to the chief nursing officer. The dashboards were developed to bridge the gaps by providing a comprehensive tool for all levels of team members. The dashboards are used operationally to make actionable decisions to impact both patient outcomes and ensure good stewardship. The dashboards have a diverse user base: everyone from C-suite executives, down through directors, managers, and to our frontline team members. By the end of 2019, these dashboards accounted for more than 70% of all AdventHealth's Qlik sessions and were being used at almost all our hospitals across the county, as well as by our regional and corporate leadership.
Operational Impact
Quantitative Benefit
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