IHS Markit Enhances SAP User Experience with Qlik Gold Client
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- Qlik Gold Client
Tech Stack
- SAP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
IHS Markit (Nasdaq: INFO) is a world leader in critical information, analytics, and expertise to forge solutions for the major industries and markets that drive economies worldwide. The company delivers next-generation information, analytics, and solutions to customers in business, finance, and government, improving their operational efficiency and providing deep insights that lead to well-informed, confident decisions. IHS Markit has more than 50,000 key business and government customers, including 85 percent of the Fortune Global 500 and the world’s leading financial institutions. Headquartered in London, IHS Markit is committed to sustainable, profitable growth.
The Challenge
IHS Markit, a world leader in critical information, analytics, and expertise, was facing challenges in providing effective SAP user support due to the tightly controlled and audited nature of its SAP production system. The system required multiple layers of authorization to access any data, which often resulted in delays before access to production was granted. Prior to implementing Qlik Gold Client, Markit was manually creating, matching, and reviewing a massive amount of information to mimic production data in QA, which was proving to be an inefficient process. The company was looking for a solution that could reduce the excessive use of Firefighter access while still addressing compliance issues.
The Solution
IHS Markit implemented Qlik Gold Client to enhance its SAP user experience with secure and accurate test data access. The solution allowed Markit to copy data exactly as it is in production, enabling the team to answer questions prompted by SAP users much more quickly and with less administration. Qlik Gold Client also enabled them to bring specific subsections of transactional data into QA from production, allowing his team to debug without all the admin and audit logging associated with their previous approach. Additionally, Qlik Gold Client can be used to take large data sets and reduce the number of development changes required.
Operational Impact
Quantitative Benefit
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