Celigo > Case Studies > Imbema's Digital Transformation Journey with Celigo's Integration Solutions

Imbema's Digital Transformation Journey with Celigo's Integration Solutions

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Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Cement
  • Finance & Insurance
Applicable Functions
  • Maintenance
  • Sales & Marketing
Use Cases
  • Building Automation & Control
  • Leasing Finance Automation
Services
  • System Integration
About The Customer
Imbema is a company founded in 1947 that supplies industrial products, software, and services for the energy, construction, processing, petrochemical, and automobile sectors across 10 subsidiaries. Headquartered in Haarlem, Netherlands, Imbema operates throughout Europe. The company is currently expanding its portfolio beyond supplying products and into areas of software and services to help the logistics of delivering products like gas and grains from ports to ships. As part of its digital transformation journey, Imbema is moving all of their systems into cloud-native, digital applications, with the goal of connecting all suppliers and customers, and streamlining operations.
The Challenge
Imbema, a 75-year old company, embarked on a global initiative to modernize and transform its operations. The company aimed to transition all of their systems into cloud-native, digital applications, with the goal of connecting all suppliers and customers, and streamlining operations. The first step in this digital transformation was to transition from their historical ERP into NetSuite, and find a way to integrate it with EDI. However, the lack of integration meant that Imbema-Holland’s sales orders required a manual credit check through a separate Atradius system. This process was time-consuming, with each of the 1,600 orders processed monthly taking 20-30 minutes to log, leading to delays in fulfilling orders and a poor customer experience. Furthermore, Imbema-Holland wanted to create, manage and monitor their own systems and integrations with a lean IT team. They needed a manageable, centralized platform that was extensible and supported modern standards.
The Solution
After evaluating several iPaaS solutions, Imbema chose Celigo due to the simplicity of its user interface and the ability to monitor and manage all connections through a single platform. With the help of Cadran and Zangabee, a Celigo-certified partner, Imbema tackled the EDI – NetSuite integration for sales and purchases transactions. Following the success of using Celigo for EDI, the team decided to use Celigo for every integration across Imbema. They created an automation flow for sales orders with the required credit limit check and potential credit limit increase through Atradius, freeing up the finance team from manual processing. The team also integrated its homemade Bill of Materials (BOM) configurator to NetSuite, creating a massive reduction in labor and frustration. They are now planning to expand the Celigo integration across all 10 of Imbema’s subsidiaries.
Operational Impact
  • The implementation of Celigo’s platform has brought about significant operational efficiencies for Imbema. The platform has allowed their small IT and Engineering teams to self-serve on a day-to-day basis without any 3rd party integration help, enabling them to stay ‘lean and mean’ and focus on building other key automations. The previously required manual intervention was greatly reduced, freeing up time for employees in various departments to focus on revenue-generating, customer-centric activities. In addition to operational efficiencies, Celigo’s platform also helped Imbema reduce costs and enhance customer experience, while allowing them to easily scale as the company grows. The company has been able to pivot from just being a reseller to now being able to provide applications and services directly to their customers.
Quantitative Benefit
  • Reduced time spent on processing each of the 1,600 monthly orders from 20-30 minutes to a significantly lower time frame
  • Massive reduction in labor and frustration with the integration of the homemade Bill of Materials (BOM) configurator to NetSuite
  • Expansion of Celigo integration across all 10 of Imbema’s subsidiaries, leading to increased operational efficiency

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