Tulip Interfaces > Case Studies > Implementing a Next-Gen MES for Medical Device Production at a Fraction of the Cost

Implementing a Next-Gen MES for Medical Device Production at a Fraction of the Cost

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 Implementing a Next-Gen MES for Medical Device Production at a Fraction of the Cost - IoT ONE Case Study
Technology Category
  • Functional Applications - Manufacturing Execution Systems (MES)
  • Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
  • Electronics
  • Healthcare & Hospitals
Applicable Functions
  • Facility Management
  • Quality Assurance
Use Cases
  • Additive Manufacturing
  • Manufacturing System Automation
Services
  • System Integration
  • Testing & Certification
The Customer

Medical Device Company

About The Customer
The customer in this case study is a Medical Device Manufacturer. They were in the process of introducing a new product and needed to scale up production in a new greenfield assembly facility. The manufacturer was faced with the challenge of increasing production from a few units a month to hundreds of units a month within a 6-month timeline. They needed a solution that would enable frontline workers to assemble the units and record their activities at each step of the way for compliance purposes. The manufacturer decided to invest in Manufacturing 4.0 technology and implemented a validated solution using Tulip’s frontline operations platform.
The Challenge
A Medical Device Manufacturer was faced with the challenge of scaling up production for a new product introduction (NPI) within a 6-month timeline in a new greenfield assembly facility. The goal was to increase production from a few units a month built by engineers to hundreds of units a month by frontline workers. The engineering team needed to enable the frontline workers to assemble the units and record their activities at each step of the way via an eDHR for compliance purposes. The team foresaw challenges around overwhelming new staff with changing instructions and recording information. They concluded that using paper-based SOPs and history records was not a viable or efficient solution for onboarding a completely new team.
The Solution
The Medical Device Manufacturer decided to go paperless by investing in Manufacturing 4.0 technology in their new greenfield facility. They implemented a validated solution using Tulip’s frontline operations platform to support all assembly operations with interactive apps. They built 90+ apps to guide and track the build process step-by-step, including test and repair workflows to capture digital history records (eDHR). The platform allowed them to track production flow at every station, visualize the full production line, and ensure they were meeting production targets. The real-time data enabled engineers to view device manufacturing progress, track WIP levels, and non-conformances, identify trends in anomalies, and rapidly find and resolve the root cause.
Operational Impact
  • The implementation of Tulip’s frontline operations platform resulted in a real-time, paperless system that allowed the team to perform material, personnel, and equipment traceability inquiries in minutes, not days or weeks. The platform enabled the engineering team to collect manufacturing production performance data continuously. The real-time data allowed engineers to identify trends in anomalies and rapidly find and resolve the root cause. The team is excited about expanding their use of Tulip to new use cases within their new facility and be able to exemplify their Industry 4.0 approach so that they can replicate similar success at other sites and for other products.
Quantitative Benefit
  • The manufacturer was able to go 100% paperless with a digital DHR system.
  • The team was able to reach on-time product quality in the 6 months they had allotted for the New Product Introduction (NPI).
  • The manufacturer estimated that a similar solution based on a traditional MES would have required a much larger investment.

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