Integration Coming into Fashion
Customer Company Size
Large Corporate
Country
- Worldwide
Product
- webMethods Integration Platform
- webMethods Trading Networks
- webMethods ActiveTransfer
Tech Stack
- Application Integration
- B2B Integration
- Managed File Transfer
- API Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Apparel
- Retail
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
The customer is a globally recognized luxury fashion company that produces a full range of clothing and accessories under multiple brands. The company operates flagship retail stores and in-store boutiques in the most prestigious cities in the world, as well as country-specific e-commerce sites. Its employees generate billions in revenue annually. The company has a bold vision to become the world’s preeminent source for fashion and deliver a shopping experience without equal. To achieve this, the company plans to acquire other luxury fashion brands and leverage them across its worldwide distribution network.
The Challenge
The luxury fashion company was facing several challenges. The growing customer demand for an omni-channel purchasing experience was not being met by the company's legacy IT systems. These outdated systems were unable to support the company's corporate goals and were leading to operational inefficiencies and high costs. The company also needed to unify its global inventory management solutions. Furthermore, the company was growing through acquisitions, which necessitated a system integration solution. The lack of a standardized application-to-application integration practice was causing transaction duplications, complicated processes for new partner onboarding, and costly, custom, point-to-point solutions. Different application release and governance cycles, and regular synchronization issues between the three ERP and warehouse systems, meant management was laborious and costly. It also made accurately assessing stock levels or cash flow impossible.
The Solution
The company turned to Software AG for a solution. Software AG provided a comprehensive solution using the webMethods Integration Platform capable of resolving the fashion pacesetter’s current problems and more. The platform features an adaptive layer that fits exactly to its existing IT landscape. Now the integration of 2,200 interfaces, 34 systems and with more than 300 B2B partners is underway. An “endless aisle” consolidated inventory view, using webMethods ActiveTransfer and Trading Networks, is already connecting to partner systems and automating all B2B transactions. A new customer loyalty program has been launched, and inventory management practices have been sharpened. And the integration of the recently acquired high fashion company has also begun.
Operational Impact
Quantitative Benefit
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