Mulesoft > Case Studies > Invesco cuts development time by 92% with API-led integration

Invesco cuts development time by 92% with API-led integration

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Customer Company Size
Large Corporate
Region
  • America
  • Asia
Country
  • United States
  • China
  • India
Product
  • Anypoint Platform
  • Anypoint API Manager
  • Anypoint Studio
Tech Stack
  • API-led connectivity
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Digital Expertise
  • Innovation Output
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Discrete Manufacturing
  • Sales & Marketing
Use Cases
  • Process Control & Optimization
  • Predictive Quality Analytics
  • Real-Time Location System (RTLS)
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Invesco is a leading global asset management firm that manages $1.5 trillion in assets on behalf of clients worldwide. The company has a large number of employees, with over 1,700 tech employees spread across the globe. Invesco's business involves managing a vast amount of data, including customer and market data. However, the company was facing challenges due to the existence of over 200 siloed IT systems, which were preventing business users from quickly accessing valuable data.
The Challenge
Invesco, a global asset management firm, was facing challenges due to the existence of over 200 siloed IT systems. These systems were preventing business users from quickly accessing valuable customer and market data. The lack of data access was also impeding the development process at Invesco, as teams had little transparency into other team’s work or projects currently in development, leading to inefficient and repetitive processes. Invesco needed to enable data sharing between multiple business units and 1,700 tech employees worldwide.
The Solution
Invesco deployed Anypoint Platform to eliminate inefficiencies and duplicative work, improve data access, and deliver consistent, global customer experiences faster. Anypoint API Manager allows Invesco to catalog APIs, to promote reuse among development teams, saving even more time and effort. In addition, Anypoint Studio enabled Invesco to centralize the language, increase reuse, and streamline processes. Invesco established a Center for Enablement (C4E), a central incubation team to evangelize APIs the business can self-serve to deliver technology initiatives faster. Today, the C4E serves more than 35 product teams and over 89 APIs are available.
Operational Impact
  • Streamlined development and centralization of data resulted in greater innovation and an improved customer experience.
  • Marketing teams now have access to a 360-degree view of the customer so they can pin-point client needs and personalize direct marketing campaigns to ensure greater relevancy.
  • Sales reps now receive access to prospective customer inquiries 40% faster than before implementing MuleSoft – driving a better experience for prospective customers.
  • Streamlined system integrations during acquisitions which has aided in the expansion into new markets such as China and India.
Quantitative Benefit
  • 92% reduction in development time
  • 40% faster response time to prospects
  • 89+ APIs built in 12 months

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