Nintex > Case Studies > KBR Enhances Employee Safety with Nintex Travel Management Solution

KBR Enhances Employee Safety with Nintex Travel Management Solution

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Technology Category
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Equipment & Machinery
  • Healthcare & Hospitals
Applicable Functions
  • Procurement
  • Quality Assurance
Use Cases
  • Inventory Management
  • Onsite Human Safety Management
Services
  • System Integration
  • Training
About The Customer
KBR is a company operating in the technology and government industry, based in the United States. The company is committed to ensuring the safety of its employees, particularly those who travel to high-risk countries for work. KBR's commitment to employee safety is demonstrated through its applications designed to mitigate the risks faced by its employees. The company had been using a paper-based system for recording and approving travel requests, but this system was inadequate in the face of increasing global risks. KBR needed a solution that would not only enhance the safety of its employees but also provide insights into employee travel for better risk management.
The Challenge
KBR, a technology and government industry player, was grappling with the challenge of managing employee travel safety in an increasingly risky global environment. The company's existing system, which was paper-based, was inadequate for recording and approving travel requests, thus failing to optimize safety and provide insights into employee travel. The system was particularly deficient in managing travel to high-risk countries, where employees could be exposed to threats such as kidnapping, civil unrest, weather disasters, and personal medical emergencies. The paper forms, which recorded employees' itineraries, were only completed by about 70% of travelers. These forms were then filed and rarely used, making it difficult for KBR to deliver customized guidance to employees or analyze aggregate data on global travel. As global risks escalated, KBR needed a more efficient solution.
The Solution
KBR turned to Nintex, a familiar tool already in use within the company, to develop a Travel Management Plan. This plan allows employees to provide details for multiple destinations in a single itinerary through a single submission via Nintex Forms. The Nintex Workflow then checks these destinations against a continually updated database of global locations characterized by their risk level and initiates an approval workflow for itineraries that include high-risk locations. To cater to a multilingual workforce, KBR used Content Types that enable a single form to appear in the native languages of most users as it moves along the approval workflow. Once a high-risk itinerary is approved, the Travel Management Plan workflow provides the traveler with a personalized Safety, Health and Security Plan. This plan includes emergency contact information for the various destinations, emergency medical information, and other country-specific details. The Travel Management Plan also ensures that travelers have the correct equipment and training to safely complete their job tasks.
Operational Impact
  • The implementation of the Nintex-based Travel Management Plan has significantly improved KBR's ability to manage employee travel safety. The system has not only increased compliance with travel documentation and booking requirements but also enabled the company to provide customized safety information to its employees. The personalized Safety, Health and Security Plan provided to travelers includes emergency contact information, emergency medical information, and other country-specific details, ensuring that employees are well-prepared for their trips. The system also ensures that travelers have the correct equipment and training to safely complete their job tasks. Furthermore, the Travel Management Plan feeds into Power BI analysis tools, providing valuable insights that guide company policy and action.
Quantitative Benefit
  • Boosted compliance with travel documentation requirements to 99% from 70%
  • Increased compliance with travel booking requirements to 90%
  • Enabled faster and more comprehensive response when traveling employees need help

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