Schneider Electric > Case Studies > Keeping school in session

Keeping school in session

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • EcoStruxure™ IT app
  • EcoStruxure Asset Advisor Service
  • Uninterruptible Power Supplies (UPS)
Tech Stack
  • Cloud-based management architecture
  • Data center infrastructure management (DCIM)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Digital Expertise
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Education
Applicable Functions
  • Maintenance
  • Logistics & Transportation
Use Cases
  • Remote Asset Management
  • Edge Computing & Edge Intelligence
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
The Bainbridge Island School District is located on a beautiful island in Puget Sound, a 35-minute ferry ride from downtown Seattle, Washington. The district is highly-regarded and provides a world-class education to 4,000 children in grades K through 12. The district is spread across 11 buildings, nine different schools, one central data center, and 35 different data closets. The district's goal is to prepare its students for the global workplace, and to achieve this, access to information systems distributed across the district must be monitored and managed in a modern way. The technology needs to be smart enough to self-identify when a problem is imminent, so that any disruption to the classroom and its students and teachers is minimized.
The Challenge
The Bainbridge Island School District, located on a beautiful island in Puget Sound, is a 35-minute ferry ride from downtown Seattle, Washington. The district provides a world-class education to 4,000 children in grades K through 12. However, the district's network’s system uptime is often challenged by the inclement weather that often passes over the island. The area experiences many storms with winds that reach 40 to 50+ miles per hour. When that happens, power outages are almost guaranteed. The island is very wooded, so power lines are at risk when trees and branches fall. The district experiences about 10–15 storms per year and these usually generate about 12 power outages a year. Flickering power levels (brownouts) are frequent and these also disrupt the uptime of the critical computer assets. With such a widespread and distributed network to manage, and with limited human resources, the district needed a simple and reliable way to remotely monitor system issues.
The Solution
The district had already invested in Uninterruptible Power Supplies (UPS) for both their centralized data center and their distributed data closets. These devices provide enough power backup battery runtime to resist downtime-inducing power glitches. They also had deployed the EcoStruxure™ IT on-premise data center infrastructure management (DCIM) solution to help them manage their data center and remote sites. Schneider Electric offered both the EcoStruxure™ IT app and their EcoStruxure Asset Advisor Service Bureau in order to simplify remote monitoring and alarm management on and off hours. The district also engaged the Schneider Electric Service Bureau to help manage the power stability of its central data center. The support received is hassle-free and provides real-time solutions that enable local control at the edge, protecting safety and uptime.
Operational Impact
  • Off hours monitoring and troubleshooting work was reduced to minutes instead of hours
  • Enhanced peace of mind for IT and administrative staff knowing that Schneider Electric Service Bureau experts were acting as an extra set of eyes and monitoring the data center on a 24/7 basis
  • The district now has a simple and reliable way to remotely monitor system issues
  • The district's network is now smart enough to identify those particular situations that present a potential threat to uptime
Quantitative Benefit
  • Reduced monitoring and troubleshooting work from hours to minutes
  • 24/7 monitoring of the data center by Schneider Electric Service Bureau experts

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