Qlik > Case Studies > Kuveyt Türk Supports its Growth in Turkey with QlikView

Kuveyt Türk Supports its Growth in Turkey with QlikView

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Customer Company Size
Large Corporate
Region
  • Asia
Country
  • Turkey
Product
  • QlikView
Tech Stack
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL BI applications
  • HP BladeSystem
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Digital Expertise
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Sales & Marketing
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • Data Science Services
About The Customer
Kuveyt Türk Katılım Bankası was founded in 1989 to provide diversity to the Turkish financial services industry as an alternative player to conventional banks. It is now a leader among risk participation banks in Turkey, with a performance that improves day by day, and an expanding branch network. Kuveyt Türk is also setting best practice and driving improvements within the Islamic banking sector. The bank has 141 branches, TL9.7 billion in assets, and 2,850 employees. It is committed to excellence and has deployed QlikView business intelligence (BI) software to produce all management reports, from the most senior level abstracts to the most detailed analyses.
The Challenge
Kuveyt Türk Katılım Bankası, a leading risk participation bank in Turkey, was facing challenges with its operational reporting system. The system was poorly organized and record keeping was dispersed. The bank was generating reports directly from the online transaction processing system in a list format, which lacked graphics or data visualization. This made it difficult for managers to interpret the content of the reports. In 2008, the bank created a data warehouse but immediately recognized the need for a reporting solution to provide visual and user-friendly reports with graphic representations and comparative tables to facilitate analysis.
The Solution
Kuveyt Türk deployed QlikView business intelligence (BI) software to produce all management reports, from the most senior level abstracts to the most detailed analyses. The bank has a document client access licence for 100 QlikView users. The data processed by the system is 200MB with about 1,000 report types. All unit managers, including the general manager and deputy general manager, monitor corporate performance through QlikView’s “customer cockpits.” The bank is restructuring internally to use QlikView in all business units. The MIS department will play the role of a knowledge hub for BI with QlikView. QlikView will be a very important part of this centre. The bank will also roll out the system to its branches.
Operational Impact
  • Access through a centralized and common-reporting platform
  • Increased corporate awareness and transparency
  • Senior managers can quickly and easily analyze their own reports
  • Work that used to take one month now only takes a week
  • The job descriptions for employees in the management information system (MIS) department post QlikView is no longer for conventional software technicians. It is now more for people who can handle and manage data with a good sense of design and presentation.
Quantitative Benefit
  • Reduced report generation time from one month to one week
  • Reduced sector analysis time from four to five days to one day

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