Lannoo Group Publishers discloses wealth of business data using QlikView
Customer Company Size
Mid-size Company
Region
- Europe
Country
- Belgium
- Netherlands
Product
- QlikView
Tech Stack
- Oracle
- Baan ERP
- Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Sales & Marketing
Use Cases
- Real-Time Location System (RTLS)
- Supply Chain Visibility
Services
- Data Science Services
About The Customer
Lannoo Group Publishers specializes in non-fiction books and stationery. The group comprises of two divisions (Books & Multimedia and Paper Items & Stationery), a Staff & Support Department, which is responsible for administration, finance, HRM and ICT, a distribution center (DistriMedia) and a design studio (Studio Lannoo). Since 2005, it has also been the sole representative of Michelin Travel Publications in the Benelux. Lannoo is based in Belgium (Tielt, Leuven, Brussels) and the Netherlands (Arnhem). It employs a staff of 165 and generates sales of €45 million.
The Challenge
Lannoo Group Publishers, a publishing house specializing in non-fiction books and stationery, was facing challenges in data collection, analysis, and report generation. The existing Baan ERP system was slow and produced very basic reports that often raised new questions. To answer these questions, a programmer had to be called in each time, which was not efficient. The Oracle database contained seventeen gigabytes of data and it took the system at least fifteen minutes to produce statistics for any given year. The company was looking for a Business Intelligence (BI) package that could provide more insight into sales, customer, and item information.
The Solution
Lannoo Group Publishers deployed twelve QlikView applications in less than six weeks. With QlikView, the publishing house now has 68 employees analyzing customers, products, inventory stock, prices, sales, margins, and complaints – all focused on driving corporate profitability. With QlikView Server (64-bit), Lannoo Group easily supports security and visibility while handling and manipulating large data volumes in order to get up-to-date insight into the corporate performance. The QlikView implementation started at the end of August 2006, and by mid-November, the modules were being used by 48 people. This number increased to 68 in July 2007 when the Michelin representatives in Belgium were added to the user base.
Operational Impact
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