Leading Asia-Pacific Region Pension Fund Transforms Operational Efficiency and Protection of Digital Assets with CyberArk
Customer Company Size
Large Corporate
Region
- Asia
Product
- CyberArk Privileged Access Manager Self-Hosted
- CyberArk Conjur Secrets Manager Enterprise
Tech Stack
- Microsoft Azure
- AWS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Regulatory Compliance Monitoring
- Remote Collaboration
- Remote Control
Services
- System Integration
- Training
About The Customer
The Asia-Pacific Region Pension Fund is one of the largest pension fund providers in its country, with a long-standing reputation in the region. The company manages the retirement savings of hundreds of thousands of members, making the integrity of sensitive data a mission-critical priority. With a focus on members at the core of its business, the company has undergone a significant digital transformation to enhance its services, reduce costs, and increase business efficiency. The IT environment has been revitalized, and the company has adopted a cloud-first, mobile-first strategy, bringing previously outsourced services in-house and transferring most infrastructure to a multi-cloud environment.
The Challenge
To improve services, reduce costs, and increase business efficiency, a digital transformation initiative was launched that embraced a cloud-first, mobile-first strategy. Previously outsourced services were brought in-house, and most infrastructure was transferred to a multi-cloud environment using Microsoft Azure and AWS. As the IT team expanded from seven to over 140 employees, ensuring the security of this increasingly complex environment became a priority. A three-year strategic roadmap was put in place to focus on improving identity governance, administration, and privileged account management. The company needed a solution that went beyond traditional password vaults to address operational efficiency and end-user experience.
The Solution
The in-house IT team conducted a thorough market review and chose to partner with CyberArk. CyberArk's approach to privileged access management (PAM) aligned closely with the company's vision. Within one month, CyberArk Privileged Access Manager Self-Hosted and Conjur Secrets Manager Enterprise were deployed across the multi-cloud environment. The company built a development environment to test PAM components and capabilities before production rollout, which included bringing passwords into CyberArk Vault, establishing secure connections, and rotating credentials. Development focused on building a library of reusable patterns, connection methods, and use cases that could be applied to other parts of the business, including secrets management within the automated DevOps build process. The swift deployment allowed the company to navigate the challenges of the COVID-19 pandemic effectively, enabling staff to work remotely and securely on essential business systems and applications without interruption.
Operational Impact
Quantitative Benefit
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