Left Brain Logistics Enhances Efficiency and Visibility with Deposco

Left Brain Logistics is a third-party logistics company that specializes in working with growing entrepreneurs. They were facing challenges with their rigid legacy system that was limiting their ability to meet customer needs and grow their business. The company was in need of a more flexible and customizable solution that could provide a deeper level of control over their operations and enhance their customer service. They were looking for a solution that could provide direct visibility and control of orders and shipments to their customers, enhancing transparency and trust.

Left Brain Logistics, a third-party logistics company, was struggling with a rigid legacy system that was limiting their operations and growth. The system was inflexible, only allowing the team to use the features that were included in the box. Whenever they sought assistance, they felt like they were treated as an inconvenience rather than a valued customer or partner. This lack of support and system limitations led to a situation where they were unable to meet the needs of their customers. The situation escalated to the point where Left Brain Logistics had to turn away potential customers due to the limitations of their system. They realized the need for a more flexible solution that could accommodate their growth and provide a deeper level of control over their operations.

Left Brain Logistics chose Deposco as their supply chain partner due to its collaborative approach and flexible functionality. With Deposco, they gained control over their own system, enabling them to add features themselves and work with the Deposco team on specific functionalities. One of the key features that Deposco provided was the customer portal. This allowed Left Brain Logistics to offer their customers direct visibility and control of orders and shipments, enhancing transparency and trust. Furthermore, Left Brain Logistics’ IT team was able to leverage Deposco’s rules engine to define specific criteria for order routing. This gave them a deeper level of control over their customer’s environments, enabling them to provide customizable solutions for each unique client to help them grow in the ways they want to.

• The implementation of Deposco's solution transformed Left Brain Logistics' operations. They were able to move from a rigid, limiting system to a flexible, customizable one that allowed them to add features and work on specific functionalities. The customer portal provided by Deposco enhanced transparency and trust with their clients by giving them direct visibility and control of orders and shipments. The ability to define specific criteria for order routing using Deposco’s rules engine gave them a deeper level of control over their customer’s environments. This enabled them to provide customizable solutions for each unique client, helping them grow in the ways they want to. The collaborative relationship with Deposco also made them feel valued and supported, unlike their previous experiences.

• Implementation to go-live in less than 4 months

• 30% increase in efficiency during peak season

• 100% visibility of orders and shipments for clients